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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3 > 3GKey / BB-Box

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Old 11-16-2011, 20:37   #1 (permalink)
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Installing BB-box, getting error while opening BB-box programme [ANSWERED]


Hi,

I've installed both BB-Box_Installer_v122_(XP_and_Win7).exe and BB-Box_Installer_v123_(XP_and_Win7).exe

I'm running wimdows 7. When i connect the BB-box, nothing is happening. when i select the programme from the programme list, i get an error. See screenshot..

Please help me.
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File Type: jpg error while opening bb-box.jpg (210.0 KB, 32 views)
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Old 11-16-2011, 20:42   #2 (permalink)
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seems is first time u use ur box, PLZ read FAQ
did u read what error asked u to do ??? plz read carfully

br


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Old 11-16-2011, 20:56   #3 (permalink)
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It is the first time. I have followd the error. In start menu i have searched for Polar Sat (see screengrab1). When i open it says snelkoppeling (quick-release?) is not there (screengrab2)
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Old 11-16-2011, 21:08   #4 (permalink)
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i not understund what exactly the error u face with SAT, so plz post a screen shot, or join me via sonork for check ur problem remotly

br


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Old 11-16-2011, 21:16   #5 (permalink)
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Thanks for your help. I've attached to screenshots. 1 is searching for PolarSat. 2 is the message i get when i want to open it. Shortkey is missing or something
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File Type: jpg Polar Sat1.jpg (201.8 KB, 14 views)
File Type: jpg polar sat2.jpg (205.3 KB, 18 views)
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Old 11-16-2011, 21:20   #6 (permalink)
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open polarsat and request certificates
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Old 11-16-2011, 21:29   #7 (permalink)
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that's the problem. I can't open PolarSat. It's missing..
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Old 11-16-2011, 22:30   #8 (permalink)
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man check ur desktop, i see it inside ur picture
if u still can't run, then desable ur antivirus, install again update (keep antivirus desabled) and run SAT

br

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Old 11-16-2011, 23:14   #9 (permalink)
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I saw it, but could not open. Now i have :-)
So, one more question. Where is this "setup tab"? I can't see it in this screen (see screenshot)
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File Type: jpg polarsat3.jpg (129.9 KB, 18 views)
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Old 12-13-2011, 01:05   #10 (permalink)
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Helloo all, im new to unlocking phones, i have tge BB-Box, i downloaded all the software, when i go to open BB-Box it blinks and closes, then when i open the bb sat it doesnt work and it says i have to registar, and i cant because i have absolutely no idea how to do so. please help. i have alot of work do
Jay
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Old 12-14-2011, 14:27   #11 (permalink)
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All is eplianed in FAQs, please take some time to read it, luck!
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