Lumia 925 rm 893 cant read

[Automatico]

here log

Scanning USB Ports...

================================================
Basic Phone Information
================================================
SW Version : RX_TIMEOUT
IMEI Plain : RX_TIMEOUT
HW Version : RX_TIMEOUT
Product Code : RX_TIMEOUT
Basic Product Code: RX_TIMEOUT
Module Code : RX_TIMEOUT
PSN Number : RX_TIMEOUT
Operator Name : RX_TIMEOUT
Phone Version : RX_TIMEOUT
Manufacturer ID : RX_TIMEOUT
Security Mode : RX_TIMEOUT

================================================
Extended Phone Information
================================================
Public ID : RX_TIMEOUT
Wireless Lan 0 ID:
Bluetooth ID : RX_TIMEOUT

================================================
Simlock Information
================================================
SIMLOCK STATE : Not Locked

The Phone is locked in MOVISTAR.

No driver problem




please help


aUt0

[Advance-Box]

@Automatico

Close any other software which is connecting to the phone.

Like Zune, NokiaSuite, Nokia Firmware Updater, etc.

[Automatico]

Lumia 630 read ok

SW Version : 01061.00066.14235.36002
IMEI Plain : 352393061378173
Phone Type : RM-977
HW Version : 3020
Product Code : 059W082
Module Code : 0205736
PSN Number : CLI636841
Operator Name : FON-AR
Phone Version : BuildDate : Jun 5 2014 , BuildType : Release , HelloString : NCSd for WP8 , Version : 4.4
Manufacturer ID : RM-977_1025
Security Mode : Restricted

================================================
Extended Phone Information
================================================
Public ID : 85DBFA090C56004D599F9811BEFDFD94F17FA000
Wireless Lan 0 ID: E8:15:0E:18:E0:A4
Wireless Lan 1 ID: E8:15:0E:18:E0:A5
Wireless Lan 2 ID: E8:15:0E:18:E0:A6
Wireless Lan 3 ID: E8:15:0E:18:E0:A7
Bluetooth ID : E8:15:0E:17:E1:C9

================================================
Simlock Information
================================================
PROVIDER KEY : 9999900017382363
SIMLOCK STATE : Locked

///////////////////////////////////////////////////////////////////////////////////

Log LUMIA 925 (FAIL)

Scanning USB Ports...

================================================
Basic Phone Information
================================================
SW Version : RX_TIMEOUT
IMEI Plain : RX_TIMEOUT
HW Version : RX_TIMEOUT
Product Code : RX_TIMEOUT
Basic Product Code: RX_TIMEOUT
Module Code : RX_TIMEOUT
PSN Number : RX_TIMEOUT
Operator Name : RX_TIMEOUT
Phone Version : RX_TIMEOUT
Manufacturer ID : RX_TIMEOUT
Security Mode : RX_TIMEOUT

================================================
Extended Phone Information
================================================
Public ID : RX_TIMEOUT
Wireless Lan 0 ID:
Bluetooth ID : RX_TIMEOUT

================================================
Simlock Information
================================================
PROVIDER KEY : RX_TIMEOUT
SIMLOCK STATE : Locked

test with two phone for unlock, i need read imei in lumia 925 /for buy code

waiting help

thanks

aUt0

[..::Angel::..]

What is the status of Device Manager? Post screen shot from Device Manager

[Automatico]

Originally Posted by ..::Angel::..

What is the status of Device Manager? Post screen shot from Device Manager

Here example. Is a driver problem, but i can solve.



thanks for support me

aUt0

[love edition]

ATF read Lumia 925 RM-893 Ok

Scanning USB Ports...

================================================
Basic Phone Information
================================================
SW Version : 3051.40000.1404.0011
IMEI Plain : 355519050868462
Phone Type : RM-893
HW Version : 0521
Product Code : 059S5C4
Module Code : 0205432
PSN Number : CCO946808
Operator Name : TMO-US
Phone Version : BuildDate : Jan 21 2014 , BuildType : Release , HelloString : NCSd for WP8 , Version : 3.4
Manufacturer ID : RM-893_nam_tmous_201
Security Mode : Restricted

================================================
Extended Phone Information
================================================
Public ID : 455E8D62F837D968C4374DE2319445CDC9BDF4D2
Wireless Lan 0 ID: 88:44:F6:B2D:A8
Wireless Lan 1 ID: 88:44:F6:B2D:A9
Wireless Lan 2 ID: 88:44:F6:B2D:AA
Wireless Lan 3 ID: 88:44:F6:B2D:AB
Bluetooth ID : 88:44:F6:B2:B1:F5

================================================
Simlock Information
================================================
NETWORK NAME : Union Telephone Company ;United States [GSM]
PROVIDER KEY : 3102000000000000
SIMLOCK STATE : Locked

Make sure you have installed the
COMPLETE Flash Package for this Phone...

Goto "Settings" --> "Nokia Settings" and verify that
the Folder where you installed your Flash Files are
in the "PRODUCT PATH TO SCAN" List...