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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Axe Box


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Old 03-15-2011, 17:46   #1 (permalink)
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Htc Sapphire Dont connect whith PC [ANSWERED]


I need to unlock this model but the phone not connect whith PC. What can i do???. Thanks
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Old 03-15-2011, 18:09   #2 (permalink)
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the phone must be in fastboot mode before conecting it to pc.
can You be more clear?
don't connect-hw problem?
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Old 03-15-2011, 21:55   #3 (permalink)
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Ok i put the phone in fastboot, the PC recognize the phone, and the phone says fastboot usb, but the activesync no recognize the phone. What can i do???. Thanks for all
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Old 03-16-2011, 20:07   #4 (permalink)
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Please what can i do????
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Old 03-17-2011, 15:48   #5 (permalink)
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Originally Posted by richardex78 View Post
Please what can i do????

After turn on HTC in FASTBOOT what version HBOOT you got?? And you phone is for sure 32B ?? Write here all info from fastboot or do screenshoot and will tell you that this phone can be unlocked or not.
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Old 03-18-2011, 18:45   #6 (permalink)
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This is All Divice Information on Screen on FAST BOOT MODE
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP 31000)
CPLD-13

RADIO-2.22.23.02

Thanks for you reply
OCT 21 2009, 22:33:27

FASTBOOT USB
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Old 03-18-2011, 20:12   #7 (permalink)
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Originally Posted by richardex78 View Post
This is All Divice Information on Screen on FAST BOOT MODE
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP 31000)
CPLD-13

RADIO-2.22.23.02

Thanks for you reply
OCT 21 2009, 22:33:27

FASTBOOT USB

SOrry but this phone SAPPHIRE PVT 32A is NOT SUPPORTED by AXEBOX NOW.

AXEBOX SUPPORT ONLY SAPPHIRE PVT 32B model version nothing more now.
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