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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NEROkey


 
 
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Old 04-07-2010, 16:48   #16 (permalink)
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Hi Chris! I'm much encouraged by by that. Been in the mobile business for some 10 years now and SE's have always been a pain to me so was pleased by your "just click Start" approach. As to my difficulties; having been an engineer for some decades, I'm tolerant of early bugs in anything. I'm sure it'll be sorted soon.

Actually in conversation with Tim at the moment re a W200i that won't detect so let's see.
 
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Old 04-07-2010, 17:39   #17 (permalink)
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Originally Posted by kage View Post
Actually in conversation with Tim at the moment re a W200i that won't detect so let's see.
Yeah, W200 will not work by USB. Serial cable only
 
Old 04-07-2010, 18:32   #18 (permalink)
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We definitely appreciate the patience! We try to be as thorough as possible when testing in order to ensure a smooth release but the first few customers do often end up being test subjects of a sort The team behind NeroKey's development and support is intentionally large in order to provide everyone with the smoothest possible experience so you'll likely speak with a few of us over time; working together allows us to specialize more easily, so you'll always end up with the person best suited to your question!
 
Old 04-07-2010, 19:16   #19 (permalink)
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Yep, SETools box + serial cable and Nerokey worked first time, thanks for assistance!
 
 

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