error converting to blue message
 

I had to reinstall nero due to laptop failure, and since the instal im not able to unlock any phones (keep getting error converting to blue message) right at the end of the procedure . .was working 100% fine
any ideas??
im using R1F version . . .is there a setting I have missed??
help please :confused:

Pls attach execution log. And A2 settings screenshot if possible.