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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NEROkey

 
 
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Old 04-10-2010, 15:14   #1 (permalink)
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unable to send control request


i'm trying to end my activation, but every time when i press "apply" buton in control block area it shows this error:

"unable to send control request, code 640B"

i get nerokey from my e-mail.

what may i do ?

Thanks !!
 
Old 04-10-2010, 15:55   #2 (permalink)
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just restart the program
 
Old 04-16-2010, 14:29   #3 (permalink)
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I try with 2 PC's and 2 OS window 7 and XP and the same bug and i still not working.
 
Old 04-16-2010, 15:44   #4 (permalink)
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@ luciform

You're sure you're running the latest version of the NeroTeam Recovery Studio (version R1B)? If not please do download the latest version here and try again.
 
Old 04-16-2010, 18:19   #5 (permalink)
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Quote:
Originally Posted by DavinciTeam View Post
@ luciform

You're sure you're running the latest version of the NeroTeam Recovery Studio (version R1B)? If not please do download the latest version here and try again.
I send you by PM my nerocard serial number and nerokey that was sent to my e-mail.

I will wainting


Thanks !!

P.S. This link download version R1A
 
Old 04-16-2010, 19:27   #6 (permalink)
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@ luciform

Please send send us a quick email at [email protected] with your details and we'll get you sorted ASAP. First though please try that link again, you'll find R1B there now and this *should* resolve the issue for you.
 
Old 04-17-2010, 11:43   #7 (permalink)
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Quote:
Originally Posted by luciform View Post
i'm trying to end my activation, but every time when i press "apply" buton in control block area it shows this error:

"unable to send control request, code 640B"

i get nerokey from my e-mail.

what may i do ?

Thanks !!
Try to hit ENTER at the end of pasted key please, then apply. If not help please contact US. [email protected]
 
Old 04-17-2010, 14:20   #8 (permalink)
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Originally Posted by cykada View Post
Try to hit ENTER at the end of pasted key please, then apply. If not help please contact US. [email protected]
I already try everything, use the last version, use the editor to check the key, i don't know what to do more.
 
Old 04-17-2010, 16:17   #9 (permalink)
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Please email us at [email protected] and we'll have a look and get you sorted from there
 
Old 04-17-2010, 18:06   #10 (permalink)
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Originally Posted by luciform View Post
I already try everything, use the last version, use the editor to check the key, i don't know what to do more.
added you in msn... ............
 
Old 04-18-2010, 17:29   #11 (permalink)
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added you in msn... ............
i agreed you !! And now you can see me.
 
 

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