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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Martech Products > MSM Service Manager


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Old 11-26-2013, 21:54   #1 (permalink)
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Server wrong work


I dont know what is wrong with this server but im sure something is not ok.
I send to support 2 emails last week and i dont got any answer about this situation.
Customer charged phone to work from 100 to 0 and phone is started from 0 to 100.
Please do something and solve this issue.
If i want phone to be calculated random please make it random,if i select 100 to 0 please make it 100 to 0 and if i select 0 to 100 please make it 0 to 100.
This is a not acceptable situation.
This phone for example was maked from 0 to 60 percent to another pc so i want to make it from 100 to 0 not from 0 to 100 to make 60 percent again.
Please solve this or i will make again this thread every hour from now.
I will not accept to be cheat and lie from nobody and i will do everything i can to get what i pay so answer quickly or will have forever this post on forum.
Thank you.
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Old 11-26-2013, 22:04   #2 (permalink)
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I also sent email to salles department and support of your site.

To [email protected]

Today at 11:03 PM
Hi.
You dont reply to my email and phones start as you wish not as i wish.
I make a post in gsmhosting and if dont get answer and solve problem will make again every hour.


http://forum.gsmhosting.com/vbb/f638/server-wrong-work-1744363/#post9909003


If not ok in 12 hours will make complain in paypal for bad service provided and i will atach pictures and links from my posts in gsmhosting and emails sent to you without answers received.
So i wait to solve this issue.
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Old 11-26-2013, 22:15   #3 (permalink)
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My apologyse to Team.
I wasnt carefully and mask was reversed.
Im sorry for problems created.
Please delete post if posibile.
BR.
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Old 11-27-2013, 12:38   #4 (permalink)
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Server working great.
I want to apologyse again for my mistake and because i acussed MSM Team without a real reason.I didnt see mask wasnt 00010203040506070809 and was 09080706050403020100 so option selected by me 100 to 0 was working ok.
Server is working very good can select 0 to 100,100 to 0 and RAND and all options work ok.
I get straight answer and in short time from support when i send them email so i can say im very satisfied about their service.
Thank you MSM Team.
BR.
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