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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 12-10-2011, 14:16   #1 (permalink)
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5230 eror after send log


i send this nokia 5230 with best Dongle after that it give Failed and credits gone how to solv that plz wait answer from suport


Code:
2011-12-06 22:59:36	-50	sys_code_sl3	 5230 Oulhaj	 		356051035711590		FAILED

Thx For all
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Old 12-10-2011, 14:18   #2 (permalink)
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hello

wait when suport will be online will be solv asap dont worry

br kingofgsm
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Old 12-10-2011, 14:20   #3 (permalink)
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Hello

From which Device u upload Job ?
Read with Other tool and upload or Upload direct from BEST ?
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Old 12-10-2011, 16:01   #4 (permalink)
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I Read it whit Best Dongle upl job from phone
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Old 12-10-2011, 16:14   #5 (permalink)
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post here logs plzz

all logs
check / info /upload job
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Old 12-10-2011, 16:40   #6 (permalink)
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Code:
Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info...  - Ok

Phone disconected!

Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info...  - Ok

Check client version...
Compatible: 1.29.0. or higer...

Connecting to server...

Upload Job procedure started...

Phone Imei: 356051035711590
Checking locks...
Conf key     : 0000000000000000
Provider key : 2140100000000000
Provider    : Vodafone / Airtel Movil;Spain
Counters   : Key 0  [3] , Fbus 0  [10]
Blocks      : 2

LOCK STATUS :
=============================
BLK : 1
 Lock1:Close
BLK : 2
 Lock1:Close
=============================
LOCKS :  Closed
=============================
PA_SL3 (15 digit) phone detected...

 - >  Power Off phone, dissconnect it and connect

Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BB5 FLASH]: Bootrom Ok!
ASIC ID:       000000010000022600010006400C192101051103
CPU ID :       RAPIDOv11 , Features : Dead-Test, USBRPL, WR/ER-USB
PUBLIC ID:     0590000DBE8700523E2ADDBA95BA8E5BE9D68497
ROOT KEY HASH: 479C6DDE3942E12C429C1D6ADED80371
Fetching data, wait...

 - > Reinsert cable and battery, press powerOn button again
 - > For X7, E7 - just waiting, near 1 minute
 - > When BEST start Search Phone - Press PowerOn if needed

Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BB5 FLASH]: Bootrom Ok!
ASIC ID:       000000010000022600010006400C192101051103
CPU ID :       RAPIDOv11 , Features : Dead-Test, USBRPL, WR/ER-USB
EM0 ID:        00000296
EM1 ID:        00000B22
PUBLIC ID:     0590000DBE8700523E2ADDBA95BA8E5BE9D68497
ASIC MODE ID:  00
ROOT KEY HASH: 479C6DDE3942E12C429C1D6ADED80371
ROM ID:        4B9B75103E691FF8
Use URAPIDOv11_2nd.fg  ,  Rev : 2.0  Ver : 11.34.0 
Processing RAWLOADER...
FLIC : 004000EC
Req : XSR 1.6
Use URAPIDOv11_XSR17_alg.fg  ,  Rev : 2.0  Ver : 11.34.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:00 
CFL: Wait for Loader take control  ...
CFL: Check mode
Phone ready, boot Ok
TransReq set Ok
PAPUBkeys : 7DC72D3FDC552426A4479BC820097D304CFB6C15

CFL: Close_Session
Content: 000300000000080000000800000000
CFL: Reboot

Wait, reconneting...

rap= 0590000DBE8700523E2ADDBA95BA8E5BE9D68497
hash= 479C6DDE3942E12C429C1D6ADED80371
key= DAEADA3C388F415CCCE56444B4C8F95B3344FF24

Key file updated...

QueuePosition: 296
ExpectedRunTime: 2664
Done!

Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info...  - Ok
thx for your help
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Old 12-10-2011, 18:34   #7 (permalink)
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Quote:
Originally Posted by Ezar-Gsm View Post
i send this nokia 5230 with best Dongle after that it give Failed and credits gone how to solv that plz wait answer from suport


Code:
2011-12-06 22:59:36    -50    sys_code_sl3     5230 Oulhaj             356051035711590        FAILED

Thx For all
give me PM readed from this phone and file special.log from Special folder.
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Old 12-12-2011, 14:24   #8 (permalink)
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phone is bak to custumer i cant read pm
need my credits back plz
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Old 12-15-2011, 19:53   #9 (permalink)
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any news for refund my logs ?
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