Authentication error:Server reported error: 05 AUTHENTICATION_FAILED Hi, i need help support, i try downgrade nokia 6.2, with my infinity, i buy support 2 years+ infinity best, but show this error, i read user and pass in dongle manager, and restart ese but show same error, i update firmware show same error please help: Card found : 57F91591 , v0122 Infinity-Box BEST Nokia [HMD] Module [NK2] v1.20 Load : L:\HMDSW_Starlord_N-6.2-00WW_1_110_B01_user.zip Device : Nokia 6.2 Android: 9 SKU ID : 00WW ROM Ver: HMDSW_Nokia62-00WW_1_110_B01_user Load Ok! Operation : Flash Firmware [FTM] [ v1.20 ] Setting : UserData preserve : False Setting : FRP Reset : True Setting : Change SKUID : False Setting : Keep SVC : True -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Dev Model : Nokia6.2 HW version : A1-1 HW variant : SDM EMMC SW version : 00WW_2_290_SP06 SW CurrSlot : B SW serialnm : D0AA003273JB2810136 SW secured : YES Bootloader type : WT2 Security Version : 0002 Info : Firmware version check ignored by user request Prepare base package, please, wait ... Prepare data package, please, wait ... Prepare update package, please, wait ... Device : Nokia6.2 ( Starlord ) BLType : WT2 SecVer : 02 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 05 AUTHENTICATION_FAILED Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! === DongleManager [Infinity] v1.80 [22/11/2020 11:22:03] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000159100001942 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 57F91591 Firmware version: 0146.02 "UK Edition" status: On Last launched Application: 0031 v.0122 => Activations: - 00: Infinity-Box/Dongle v0146 - 03: [BEST] v0122 => Options: - Infinity-Box/Dongle - Infinity BEST2 |
DongleManager has FACTORY DEFAULT password. You have changed your password time ago. For all server operations you should use password that you are using to access IOS web account. |
1 Attachment(s) I reset password.. factory.. i put new password show same error.. i send to you new pass, please help me |
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be sure that your passwords really works. Can you login to web account well ? |
Mr Yellow pass no work fine, i not can enter to support area ios, i reset again factory pass... wait 5 min ..please i send .. and test |
very good ! if you can enter to IOS it means password is Ok Now enter your username and password to BEST |
please stop to send us PM, all PM will be ignored and deleted. If you have a problem you can write here. Thank you ! |
Mr yellow, i no can īt login ios, i reset my pass, but i can no enter ios support, you can please check status dongle from my mail sn account ? mail: [email protected] sn: Serial No (S/N): 57F91591 infinity best+ 2 years yesterday activated Because i reset password i no can enter ios i no can log https://user.infinity-box.com/index.php |
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What is the problem with login ? |
Mr yellow solved .. with new pass thanks |
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