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06-17-2020, 23:51
| #1 (permalink) |
| No Life Poster   Join Date: Feb 2007 Location: philippines
Posts: 762
Member: 448980 Status: Offline Thanks Meter: 136 | BEST NK2 error:5 authentication failed: can you guide us... why my best nk2 always an error 5 during i perform reset settings and write fw? Card found : 3597---- , v0122 Infinity-Box BEST Nokia [HMD] Module [NK2] v1.20 Operation : Identify [FTM] [ v1.20 ] -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Dev Model : C2R HW version : 3.0 HW variant : SDM EMMC HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_38_ SW version : CTL-353B-0-00WW-B01 SW CurrSlot : B SW serialnm : CTLGAP4891800151 SW secured : YES Project DevCode : CTL1 Bootloader type : RETAIL Security Version : 0004 Done! Elapsed: 00:00:12 Reconnect Power/Cable! Operation : Reset Settings [FTM] [ v1.20 ] -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Looking for SVC package in local database ... SW : CTL-353B-0-00WW-B01 Package : CTL-351F Device : C2R ( CTL1 ) BLType : RETAIL SecVer : 04 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 05 AUTHENTICATION_FAILED Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! Load : C:\Users\GFCsolutions\Desktop\ND1-617D-000WW-B04\ND1-617D-0-00WW-B04.nb0 Project : ND1 SW_ver : ND1-617D-0-00WW-B0 Platform : Q8 SecVer : 0x0004 Load Ok! Load : C:\Users\GFCsolutions\Desktop\CTL-351F-0-00WW-B04.nb0 Project : CTL SW_ver : CTL-351F-0-00WW-B0 Platform : Q9 SecVer : 0x0004 Load Ok! Operation : Flash Firmware [FTM] [ v1.20 ] Setting : UserData preserve : False Setting : FRP Reset : True Setting : Change SKUID : False Setting : Keep SVC : True -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Dev Model : C2R HW version : 3.0 HW variant : SDM EMMC HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_38_ SW version : CTL-353B-0-00WW-B01 SW CurrSlot : B SW serialnm : CTLGAP4891800151 SW secured : YES Bootloader type : RETAIL Security Version : 0004 OP : Activate SVC Device : C2R ( CTL1 ) BLType : RETAIL SecVer : 04 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 05 AUTHENTICATION_FAILED Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! BR, |
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06-18-2020, 00:22
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
You must use the same password as you are using to access IOS web account ! | |
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06-18-2020, 13:55
| #3 (permalink) |
| No Life Poster Join Date: Feb 2007 Location: philippines
Posts: 762
Member: 448980 Status: Offline Thanks Meter: 136 | yes sir i used my account in ios support, perhaps i downloaded firmware for this model on support.. but when i used my account in nk2 software this error should be seen. BR, |
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06-18-2020, 14:30
| #4 (permalink) |
| No Life Poster Join Date: Feb 2007 Location: philippines
Posts: 762
Member: 448980 Status: Offline Thanks Meter: 136 | sir can you help me to solve this problem? there is no problem with my account because i can sign in already in ios supoort using my account name and password.. i never been used this BEST2 software since i purchase BEST activation... Here is again logs error: Operation : Reset Settings [FTM] [ v1.20 ] -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Looking for SVC package in local database ... SW : CTL-354E-0-00WW-B01 Package : CTL-351F Device : C2R ( CTL1 ) BLType : RETAIL SecVer : 04 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 08 PASSWORD_LOGIN_WRONG Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! BR. Last edited by ps_tech; 06-18-2020 at 14:36. |
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06-19-2020, 10:05
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
How to get Username - https://www.infinity-box.com/support/?r=22 | |
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