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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 05-19-2020, 06:37   #1 (permalink)
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best2 not opening


Dear Bro

My best2 is not opening.but best is working fine.OS is windows 8.1

Also disabled the avast is same

Only best2 logo then off.

Fault.bin

fault

Pls give me any solution as soon as possible

Tx
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Old 05-19-2020, 06:44   #2 (permalink)
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Temporary solution is Ver 1.19 is working fine but Ver 1.20 is not work

Tx
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Old 05-19-2020, 21:40   #3 (permalink)
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Hello,

There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe

Disable AVAST, delete fault.bn file and run Infinity software.

Team is working to fix this compatibility issue.
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Old 05-23-2020, 11:26   #4 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe

Disable AVAST, delete fault.bn file and run Infinity software.

Team is working to fix this compatibility issue.
Even Disable AVAST is not work.

Solution is Just add infinity folder in the exception List in the setting manu.Also need to disable the AVAST.

Tx
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Old 05-23-2020, 12:54   #5 (permalink)
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Yes, exception list is also good idea
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