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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 10-10-2022, 11:19   #1 (permalink)
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Lightbulb Cm2 card miscofigaration contact support


Box/Dongle type selected: Infinity-Box/Dongle [CM2]
> Box/Dongle misconfiguration
> Diagnostic code: 66
> 06-10-2022 18:12:41
> Username: 005A2D3E2B
> ==> Scan c:\InfinityBox\ for report.log
> ==> Scan c:\Program Files\ for report.log
> ==> Scan c:\Program Files (x86)\ for report.log
> Found files: 0
> ==> Scan c:\InfinityBox\ for fault.bin
> ==> Scan c:\Program Files\ for fault.bin
> ==> Scan c:\Program Files (x86)\ for fault.bin
> Found files: 0
> No reports found
>
>
> i have put on new windows but still it give the same message. please
> help me .
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Old 10-10-2022, 11:58   #2 (permalink)
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bro u use cm2 dongle manager and updatecard
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Old 10-10-2022, 12:17   #3 (permalink)
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did that and it gave me that message i posted
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Old 10-10-2022, 12:21   #4 (permalink)
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=== DongleManager [Infinity] v1.92 [10/10/2022 13:20:43] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00003E2B23604082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 5A2D3E2B
Firmware version: 0153.02
=== Started: 10/10/2022 13:20:44 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
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Old 10-10-2022, 13:37   #5 (permalink)
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Quote:
Originally Posted by onias t View Post
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
> Box/Dongle misconfiguration
> Diagnostic code: 66
> 06-10-2022 18:12:41
> Username: 005A2D3E2B
> ==> Scan c:\InfinityBox\ for report.log
> ==> Scan c:\Program Files\ for report.log
> ==> Scan c:\Program Files (x86)\ for report.log
> Found files: 0
> ==> Scan c:\InfinityBox\ for fault.bin
> ==> Scan c:\Program Files\ for fault.bin
> ==> Scan c:\Program Files (x86)\ for fault.bin
> Found files: 0
> No reports found
>
>
> i have put on new windows but still it give the same message. please
> help me .
Your dongle was damaged with sharing.

Now use FREE repair after sharing https://infinity-box.com/?r=100203
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Old 10-11-2022, 18:19   #6 (permalink)
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Boss maybe Im missing it somewhere would you mind show me where to go after following the link because it bring me here, im so sorry to bother you im just new in cm2 and have never uesd the forum until I encounterd this problem
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Old 10-11-2022, 22:57   #7 (permalink)
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Quote:
Originally Posted by onias t View Post
Boss maybe Im missing it somewhere would you mind show me where to go after following the link because it bring me here, im so sorry to bother you im just new in cm2 and have never uesd the forum until I encounterd this problem
you got link with manual many times.


If you will make the same post I will ask forum admins to ban you as spammer.
Bye!
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Old 02-09-2023, 18:32   #8 (permalink)
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=== DongleManager [Infinity] v1.92 [2/9/2023 10:21:25 PM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0001281E21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 4326281E
Firmware version: 0153.02
Box/Dongle misconfiguration
Diagnostic code: 67
"UK Edition" status: Off
Last launched Application: 0030 v.0153
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0153
=> Options:
- Infinity-Box/Dongle [CM2]

My CM2 blocked automatically, only sharing softwares are installed in my Pc but I
did not share my dongle
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Old 02-12-2023, 00:20   #9 (permalink)
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Quote:
Originally Posted by rashidurgsm View Post
=== DongleManager [Infinity] v1.92 [2/9/2023 10:21:25 PM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0001281E21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 4326281E
Firmware version: 0153.02
Box/Dongle misconfiguration
Diagnostic code: 67
"UK Edition" status: Off
Last launched Application: 0030 v.0153
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0153
=> Options:
- Infinity-Box/Dongle [CM2]

My CM2 blocked automatically, only sharing softwares are installed in my Pc but I
did not share my dongle
Your dongle was damaged with sharing tool virtualhere.

How to fix https://infinity-box.com/?r=100203
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