can't log in to ios page

[jessey]

Hi team, i'm having a challenge accessing the Infinity Online Services page.

i use the username and password generated by the infinity dongle manager but in all instances, i keep getting wrong username/password.

how do i rectify this please???

need to buy credits to unlock some sl3 phones i have.

[Crumarix1]

same quest, but I have one problem more :

my recowery email is no more valid .

How to log in, and change email, to reset password?

[jessey]

Originally Posted by Crumarix1

same quest, but I have one problem more :

my recowery email is no more valid .

How to log in, and change email, to reset password?

also having issues with my recovery email just like you are having.

[PASSIONATE_BOYS]

Hello,

If you can not login to Infinity Online Service (IOS) use "Lost Password" link: https://user.infinity-box.com/settin...ry_request.php
Here is a picture: http://www.infinity-box.com/download...stPassword.png
Instruction:
1. Go here: https://user.infinity-box.com/settin...ry_request.php
2. Enter your Login
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-best.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell us at what STEP you have a problem exactly!

Br.
Infinity Box Team.

[jessey]

Originally Posted by PASSIONATE_BOYS

Hello,

If you can not login to Infinity Online Service (IOS) use "Lost Password" link: https://user.infinity-box.com/settin...ry_request.php
Here is a picture: http://www.infinity-box.com/download...stPassword.png
Instruction:
1. Go here: https://user.infinity-box.com/settin...ry_request.php
2. Enter your Login
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-best.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell us at what STEP you have a problem exactly!

Br.
Infinity Box Team.

i get wrong username and/or email error message though both are correct.

[YellowBoss]

Originally Posted by Crumarix1

same quest, but I have one problem more :

my recowery email is no more valid .

How to log in, and change email, to reset password?

What to do:
1. click here https://user.infinity-box.com/?do=passwordreset
2. see at left bottom of web page

[YellowBoss]

Originally Posted by jessey

i get wrong username and/or email error message though both are correct.

What to do:
1. click here https://user.infinity-box.com/?do=passwordreset
2. see at left bottom of web page

[jessey]

Originally Posted by YellowBoss

What to do:
1. click here https://user.infinity-box.com/?do=passwordreset
2. see at left bottom of web page

can i re-register my dongle without having any issues???

[InfinityHelp]

Originally Posted by jessey

can i re-register my dongle without having any issues???

Yes, sure.
Please follow the instruction from previous post.

if you will have any problem - tell us at what STEP you have a problem exactly!

result ?