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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 11-27-2020, 04:32   #1 (permalink)
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error: 05 AUTHENTICATION_FAILED


hi everyone

i can't rest this phone nokia 3.2


Code:
Operation : Reset Settings [FTM] [ v1.20 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable 
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear 

Wait for phone...
Connect Ok!
Device Found!
Initialize ... 
Initialize Ok!


Device : Deadpool ( Deadpool ) 
BLType : WT2
SecVer : 02
Device authentification ... 
Processing server operation ... 
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
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Old 11-27-2020, 05:02   #2 (permalink)
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account working and i'm already used right information to login BEST Nokia 2
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Old 11-27-2020, 10:05   #3 (permalink)
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Hi,
Code:
05 AUTHENTICATION_FAILED
means you have used wrong username and/or password.
In some cases it may be also ip lock, check it in your IOS web account `Settings`
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Old 11-27-2020, 19:17   #4 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hi,
Code:
05 AUTHENTICATION_FAILED
means you have used wrong username and/or password.
In some cases it may be also ip lock, check it in your IOS web account `Settings`
device really not support or i'm still have a problem ??

Code:
Wait for phone...
Connect Ok!
Device Found!
Initialize ... 
Initialize Ok!


Device : Deadpool ( Deadpool ) 
BLType : WT2
SecVer : 03
ERROR : Unsupported SecurityVersion!

Info  : Device is not supported yet!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
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