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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 06-27-2017, 16:22   #1 (permalink)
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LUMIA UNLOC Unknown result,something wrong with SDauth or Data #1,try "Unlock" again!


I try to unlock this lumia IMEI : 356454060683488 and I get this error
Unknown result , something wrong with SDauth or Data #1 , try "Unlock" again!

Any idea?
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Old 06-27-2017, 17:06   #2 (permalink)
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Hello.
Reflash device with NVI update.
Repeat unlock operation.
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Old 06-27-2017, 18:20   #3 (permalink)
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the version the software have is 02173.00000.15154.50006 is the same that have navi manager? what I must do? flash with the same flash ?
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Old 06-28-2017, 18:35   #4 (permalink)
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Yes, same SW version or lower one will be enough.
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Old 06-29-2017, 15:29   #5 (permalink)
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I just flash and when I try to unlock I get the same error, any idea , if not please refund the credits. I must return the Lumia.
--------------------------------------------------------

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Core : v2.29 , WP10x FlashEngine : v3.2

FFU : RM975_02173.00000.15154.50006_RETAIL_prod_signed_1 050_025C52_AIO-US.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8926.P6112
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Greek , fr-ca , Indonesian , Korean , Polish , bn-bd , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , Vietnamese , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Belorusian , Norwegian (Bokmal , Norway) , Finnish , lo-la , km-kh , Arabic , Ukrainian , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , sw-ke , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x6C740000
FFU FastVerify : Ok

Waiting for phone...
=== Base Phone Info
Sw Version : 02173.00000.15154.50006
IMEI : 356454060683488
ProductCode : 059W663
Battery Level : 60 %

=== Setting Flash Mode

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112.1.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 64%
RPMB Provision Status Code : 0x0101
Device RAM size : 512 MiB
Device have ATRP (AntiTheft) system!
Backup to RAM Ok!

FFU : RM975_02173.00000.15154.50006_RETAIL_prod_signed_1 050_025C52_AIO-US.ffu
Flashing FFU
Sending FFU Header CertData
Header sent , accepted
Perform Data Partition Erase
Erase done
Sending FFU Payload Data...
Finishing flashing

Flashing done!
Green Light

Image Sent, processing PostFlash
FinalConfig : abnormal status, error code : 0xFF7B0000
Make Factory Set : Ok
Restore RAMBkp : Ok
Update NVI from Image
Ok , NVI will be updated on first boot!
PostFlash Finished

Total flash time : 00:05:25

Rebooting

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Phone disconected!

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Phone disconected!

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
NCSD Version : 5.1
Sw Version : 02173.00000.15154.50006
IMEI : 356454060683488
ProductCode : 059W663
ProductSN : 44DC82FAU
Module Code : 0205734
=== HW info ===
Public ID : B1C339A6D3F5273F0668E3B0699D4C28ADD790CB
HW Version : 3210
BT Addr. : 8463D6159EE8
Wlan Mac : 8463D61EE440
Battery Level : 54 %
=== Branding and security info ===
Operator : AIO-US
SimLock : Locked!
SimLock : 3101500112987
Country : United States of America
Operator : AT&T
Branding : RM-975_1050
Sec. Mode : Restricted
Done!

------------------------------------------------------------------
WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
Unknown result , something wrong with SDauth or Data #2 , try "Unlock" again
Error! Check previous error message for more info!
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Old 06-29-2017, 16:00   #6 (permalink)
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Error not same.
I have no idea which ENO you had used ( because you had cut complete logs ) , so can advise you try another one ENO. BEST by default download all available ENO's for selected RM ( if they available ).

If you not want use search ( it just 2 minutes of check , where you can find similar problem and solving steps for it ) - ask support for refund.
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Old 06-29-2017, 17:00   #7 (permalink)
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yes sorry its different the error, I use this eno file: RM975_2040.0019.9651.14219.207.204_enosw-wim-signed_701557.secwim
This is the only that works, cause the other in support is
RM975_1061.0074.9651.12400.207.2415_enosw-wim-signed_604673.secwim and didnt work any idea?

--------------------------------------------------------
Here is the full log.
__________________________________________________

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

[WP8x] : Init TesMode
[TSTM] : Use File : RM975_2040.0019.9651.14219.207.204_enosw-wim-signed_701557.secwim
=== Base Phone Info
Sw Version : 02173.00000.15154.50006
IMEI : 356454060683488
ProductCode : 059W663
Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112.1.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

SECWIM : RM975_2040.0019.9651.14219.207.204_enosw-wim-signed_701557.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...


Card serial: xxxxxxxx
Card type: BEST Dongle
Card password: xxxxxxxx

Link to my account: http://user.infinity-box.com
Login: xxxxxxxxxxx

Connecting to server...

Credits: 3566

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
Unknown result , something wrong with SDauth or Data #2 , try "Unlock" again
Error! Check previous error message for more info!
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Old 06-29-2017, 17:51   #8 (permalink)
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Seems as that happen due different ( much ) versions change between Main SW and ENOSW.
1. Reflash to another sw version with 2040
As Ex : 059W4X2
Selected Variant : RM-975 VAR NAM 4R CV
WinPh OS Version : 8.10.14234.375
Firmware Version : 02040.00021.15235.50001

2. Downgrade to any 10xx version ( any PC with SWAP ENGINE GLOBAL )
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Old 06-29-2017, 18:41   #9 (permalink)
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Please explain the point #2, what means Downgrade to to any 10xx version ( any PC with SWAP ENGINE GLOBAL ) ???
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Old 06-29-2017, 18:59   #10 (permalink)
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Arrow

Quote:
Originally Posted by rodny19 View Post
Please explain the point #2, what means Downgrade to to any 10xx version ( any PC with SWAP ENGINE GLOBAL ) ???
Download ( If you dont have) firmware with any Product code with SWAP ENGINE GLOBAL from navimanager or other source and flash it...

Then follow the procedure according to JayDi..
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Old 06-29-2017, 19:44   #11 (permalink)
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then I have to re-flash 2 times the lumia?
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Old 06-29-2017, 20:11   #12 (permalink)
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I just give you 2 ways, which you can do.
Select desired.
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Old 07-01-2017, 20:31   #13 (permalink)
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when I try the 1st way I get the fallowing error, any idea please?
--------------------------------------------------------------------
Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Core : v2.29 , WP10x FlashEngine : v3.2

FFU : RM975_02040.00021.15235.50001_RETAIL_prod_signed_1 043_026D7D_000-US_MV.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8926.P6112
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Belorusian , fr-ca , Indonesian , Korean , Polish , Ukrainian , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Greek , Norwegian (Bokmal , Norway) , Finnish , Vietnamese , Arabic , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x73C80000
FFU FastVerify : Ok

Waiting for phone...
=== Base Phone Info
Sw Version : 02173.00000.15154.50006
IMEI : 356454060683488
ProductCode : 059W663
Battery Level : 75 %

=== Setting Flash Mode

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112.1.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 76%
RPMB Provision Status Code : 0x0101
Device RAM size : 512 MiB
Device have ATRP (AntiTheft) system!
Backup to RAM Ok!

FFU : RM975_02040.00021.15235.50001_RETAIL_prod_signed_1 043_026D7D_000-US_MV.ffu
Flashing FFU
Sending FFU Header CertData
FFU header NOT ACCEPTED by target! FFUImage Can't be flashed
Possible reasons : Wrong RM-xxx/ProductID selected or eMMC faulty!
Red Light
Error during flashing!
LastErr : 0B00000062746E4163746976
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Old 07-02-2017, 18:51   #14 (permalink)
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You use another FW and branding version, which are incopatible with your device.
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Old 07-03-2017, 00:26   #15 (permalink)
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I try the second solution(Downgrade to any 10xx version) here is the log and nothing also any idea or firmware that you suggest me please
-------------------------------------------------------------
Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
NCSD Version : 5.1
Sw Version : 02173.00000.15154.50006
IMEI : 356454060683488
ProductCode : 059W663
ProductSN : 44DC82FAU
Module Code : 0205734
=== HW info ===
Public ID : B1C339A6D3F5273F0668E3B0699D4C28ADD790CB
HW Version : 3210
BT Addr. : 8463D6159EE8
Wlan Mac : 8463D61EE440
Battery Level : 99 %
=== Branding and security info ===
Operator : AIO-US
SimLock : Locked!
SimLock : 3101500112987
Country : United States of America
Operator : AT&T
Branding : RM-975_1050
Sec. Mode : Restricted
Done!

Core : v2.29 , WP10x FlashEngine : v3.2

FFU : RM975_01061.00064.14233.25001_RETAIL_prod_signed_1 010_007D93_TIM-BR.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8926.P6112
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Belorusian , fr-ca , Indonesian , Korean , Polish , Ukrainian , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Greek , Norwegian (Bokmal , Norway) , Finnish , Vietnamese , Arabic , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x643E0000
FFU FastVerify : Ok

Waiting for phone...
=== Base Phone Info
Sw Version : 02173.00000.15154.50006
IMEI : 356454060683488
ProductCode : 059W663
Battery Level : 99 %

=== Setting Flash Mode

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112.1.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 99%
RPMB Provision Status Code : 0x0101
Device RAM size : 512 MiB
Device have ATRP (AntiTheft) system!
Backup to RAM Ok!

FFU : RM975_01061.00064.14233.25001_RETAIL_prod_signed_1 010_007D93_TIM-BR.ffu
Flashing FFU
Sending FFU Header CertData
FFU header NOT ACCEPTED by target! FFUImage Can't be flashed
Possible reasons : Wrong RM-xxx/ProductID selected or eMMC faulty!
Red Light
Error during flashing!
LastErr : D8FE61060100000004000000
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