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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 07-11-2019, 10:39   #61 (permalink)
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complete silence regarding QLM tab
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Old 07-11-2019, 15:44   #62 (permalink)
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hello sir please add nokia 2.1 (ta-1086) pls
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Old 07-20-2019, 09:13   #63 (permalink)
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Quote:
Originally Posted by mouhane View Post
support paid or free ??? thx bro
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Old 07-25-2019, 09:50   #64 (permalink)
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Quote:
Originally Posted by noure30 View Post
support paid or free ??? thx bro
I don't see any paid support at the moment, so support is free
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Old 07-25-2019, 09:50   #65 (permalink)
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Quote:
Originally Posted by khanindra View Post
hello infinity my InfinityBox BEST2 not open somedays ago but InfinityBox BEST open . whats wrong me. my Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 000004640EFE4082
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 3AB80464
please check and reply thanks..
Have you copied licence file to BEST2 folder ?
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Old 07-25-2019, 09:51   #66 (permalink)
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New version released - https://www.infinity-box.com/support/?r=100081
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Old 07-29-2019, 14:39   #67 (permalink)
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what is this issu I cant understand device auth fail

Operation : Identify [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Project DevCode : E2M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:06

Reconnect Power/Cable!

Load : C:\Users\intel\Desktop\TA-1080\E2M-026C-0-00WW-B02\E2M-026C-0-00WW-B02.nb0
Project : E2M
Model : Nokia 2.1
SW_ver : E2M-026C-0-00WW-B0
DSP_ID : 00WW_0_26C
Platform : Q8
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Error : UserDetails ( Login or/and PWD ) wrong or empty!
Enter User Details in Settings tab first!

Reconnect Power/Cable!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
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Old 08-20-2019, 15:33   #68 (permalink)
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Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Load : E:\LUMIA\TA-1095 Nokia 7.1 CTL-351F-0-00WW-B04\CTL-351F-0-00WW-B04.nb0
Project : CTL
SW_ver : CTL-351F-0-00WW-B0
Platform : Q9
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2R
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_38_
SW version : CTL-354H-0-00WW-B01
SW CurrSlot : B
SW serialnm : CTLGAP5891200901
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2R ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Process...
Process faled: Server reported error: 62 EXTERNAL_ORDER
Disconnected
Server reported error!
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2R
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_38_
SW version : CTL-354H-0-00WW-B01
SW CurrSlot : B
SW serialnm : CTLGAP5891200901
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2R ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Process...
Process faled: Server reported error: 62 EXTERNAL_ORDER
Disconnected
Server reported error!
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
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Old 08-21-2019, 17:03   #69 (permalink)
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Quote:
Originally Posted by princegsm1 View Post
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Load : E:\LUMIA\TA-1095 Nokia 7.1 CTL-351F-0-00WW-B04\CTL-351F-0-00WW-B04.nb0
Project : CTL
SW_ver : CTL-351F-0-00WW-B0
Platform : Q9
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2R
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_38_
SW version : CTL-354H-0-00WW-B01
SW CurrSlot : B
SW serialnm : CTLGAP5891200901
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2R ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Process...
Process faled: Server reported error: 62 EXTERNAL_ORDER
Disconnected
Server reported error!
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2R
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_38_
SW version : CTL-354H-0-00WW-B01
SW CurrSlot : B
SW serialnm : CTLGAP5891200901
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2R ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Process...
Process faled: Server reported error: 62 EXTERNAL_ORDER
Disconnected
Server reported error!
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
Currently this service is server based and system is in offline mode.
As soon an service will be back it will be a special announce.
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Old 08-21-2019, 17:04   #70 (permalink)
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Posts: 36,417
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Quote:
Originally Posted by irshadhushain10 View Post
what is this issu I cant understand device auth fail

Operation : Identify [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Project DevCode : E2M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:06

Reconnect Power/Cable!

Load : C:\Users\intel\Desktop\TA-1080\E2M-026C-0-00WW-B02\E2M-026C-0-00WW-B02.nb0
Project : E2M
Model : Nokia 2.1
SW_ver : E2M-026C-0-00WW-B0
DSP_ID : 00WW_0_26C
Platform : Q8
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Error : UserDetails ( Login or/and PWD ) wrong or empty!
Enter User Details in Settings tab first!

Reconnect Power/Cable!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
You should use the same password that you are using for IOS web account.
Double check your password in software settings.
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Old 08-21-2019, 17:44   #71 (permalink)
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Operation : Reset Settings [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : B2N-322C-0-00WW-B01
Package : B2N-339B

Device : B2A ( B2N1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Process...
Process faled: Server reported error: 62 EXTERNAL_ORDER
Disconnected
Server reported error!
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

account id pass is okay but same problem

server still off?
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Old 08-21-2019, 17:47   #72 (permalink)
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Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
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Quote:
Originally Posted by rishthav View Post
Operation : Reset Settings [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : B2N-322C-0-00WW-B01
Package : B2N-339B

Device : B2A ( B2N1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Process...
Process faled: Server reported error: 62 EXTERNAL_ORDER
Disconnected
Server reported error!
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

account id pass is okay but same problem

server still off?
Currently this service is server based and system is in offline mode.
As soon an service will be back it will be a special announce.
  Reply With Quote
Old 09-04-2019, 15:52   #73 (permalink)
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Friends tell me that nokia 2.1 TA-1084 flash this nk-2
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Old 09-09-2019, 10:18   #74 (permalink)
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Quote:
Originally Posted by islamg View Post
Friends tell me that nokia 2.1 TA-1084 flash this nk-2
Hello,
Please post software operation log text to check
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Old 11-11-2019, 05:24   #75 (permalink)
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Nokia BEST2 NK2 v1.18 Qualcomm Modul All Hidden How To Active it
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