best smart card damege - GSM-Forum

mslovely · 10-23-2016, 08:42

my best on open show eror dongle is not found
i think smart card damage how to chnge new smrt card

suggest me ...

InfinityHelp · 10-23-2016, 11:44

Quote:

Originally Posted by mslovely

my best on open show eror dongle is not found
i think smart card damage how to chnge new smrt card

suggest me ...

Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

DongleManager - Index of pub/

Send us text.
DO NOT send screenshot/video but copy/paste text from software window !

mslovely · 10-24-2016, 06:25

DongleManager [Infinity-Box] v1.66 [24-10-2016 AM 10:55:31]
PC HWID: FB733AF07147AFAC367B06BE34FA374C
Scanning...
Dongle can't be found:
No Cards found

mslovely · 10-24-2016, 06:36

my smart card not show on p.c ...
i have infinity cda and gsm any solution to transer my best to my other infinty box

YellowBoss · 10-24-2016, 08:52

Hello,

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader

If problem still exist this means it's a hardware problem and you need new Smart-Card.

Transfer:
- It's impossible to transfer Dongle to another Dongle as Activation.

- It's possible to transfer Activation only to the same product Smart-Card.
Example:
From [BEST] to [BEST] - YES
From Infinity-Box/Dongle to Infinity-Box/Dongle - YES
From [BEST] to Infinity-Box/Dongle - NO
From Infinity-Box/Dongle to [BEST] - NO

mslovely · 10-25-2016, 06:13

Quote:

Originally Posted by YellowBoss

Hello,

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader

If problem still exist this means it's a hardware problem and you need new Smart-Card.

Transfer:
- It's impossible to transfer Dongle to another Dongle as Activation.

- It's possible to transfer Activation only to the same product Smart-Card.
Example:
From [BEST] to [BEST] - YES
From Infinity-Box/Dongle to Infinity-Box/Dongle - YES
From [BEST] to Infinity-Box/Dongle - NO
From Infinity-Box/Dongle to [BEST] - NO

thax smart card damage not work any other p.c

**InfinitySupport** · 10-25-2016, 23:25

Quote:

Originally Posted by mslovely

thax smart card damage not work any other p.c

Hello,

If problem still exist this means it's a hardware problem and you need new Smart-Card.

Transfer:
- It's possible to transfer Activation only to the same product Smart-Card.
Example:
From [BEST] to [BEST] - YES
From Infinity-Box/Dongle to Infinity-Box/Dongle - YES
From [BEST] to Infinity-Box/Dongle - NO
From Infinity-Box/Dongle to [BEST] - NO

10-23-2016, 08:42	#1 (permalink)
mslovely Junior Member Join Date: Jan 2010 Location: kanpur Posts: 33 Member: 1221965 Status: Offline Thanks Meter: 4	best smart card damege my best on open show eror dongle is not found i think smart card damage how to chnge new smrt card suggest me ...

10-24-2016, 06:25	#3 (permalink)
mslovely Junior Member Join Date: Jan 2010 Location: kanpur Posts: 33 Member: 1221965 Status: Offline Thanks Meter: 4	DongleManager [Infinity-Box] v1.66 [24-10-2016 AM 10:55:31] PC HWID: FB733AF07147AFAC367B06BE34FA374C Scanning... Dongle can't be found: No Cards found

10-24-2016, 06:36	#4 (permalink)
mslovely Junior Member Join Date: Jan 2010 Location: kanpur Posts: 33 Member: 1221965 Status: Offline Thanks Meter: 4	my smart card not show on p.c ... i have infinity cda and gsm any solution to transer my best to my other infinty box

10-24-2016, 08:52	#5 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader If problem still exist this means it's a hardware problem and you need new Smart-Card. Transfer: - It's impossible to transfer Dongle to another Dongle as Activation. - It's possible to transfer Activation only to the same product Smart-Card. Example: From [BEST] to [BEST] - YES From Infinity-Box/Dongle to Infinity-Box/Dongle - YES From [BEST] to Infinity-Box/Dongle - NO From Infinity-Box/Dongle to [BEST] - NO