My best dongle not working help me - GSM-Forum

ramkishore9 · 02-02-2021, 09:21

InfinityHelp · 02-02-2021, 11:32

Download from suport area new DongleManager !

ramkishore9 · 02-02-2021, 12:17

InfinityHelp · 02-02-2021, 12:54

Click to OK

Do you see other screen ?

ramkishore9 · 02-02-2021, 13:20

=== DongleManager [Infinity] v1.81 [2/2/2021 17:50:08] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0007786318201292
=== Process started: 2/2/2021 17:50:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

iftikhar_246 · 02-02-2021, 13:28

wrong Smart-Card connected.

InfinityHelp · 02-02-2021, 14:52

Quote:

Originally Posted by ramkishore9

=== DongleManager [Infinity] v1.81 [2/2/2021 17:50:08] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0007786318201292
=== Process started: 2/2/2021 17:50:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

- run DongleManager - https://www.infinity-box.com/support/?r=5
- update Dongle firmware now

Only ONE update try is allowed !
In case of problem DO NOT update card again !

02-02-2021, 09:21	#1 (permalink)
ramkishore9 No Life Poster Join Date: Feb 2014 Location: lucknow Posts: 683 Member: 2123276 Status: Offline Sonork: 100.1673695 Thanks Meter: 277	My best dongle not working help me

02-02-2021, 11:32	#2 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Download from suport area new DongleManager !

02-02-2021, 12:17	#3 (permalink)
ramkishore9 No Life Poster Join Date: Feb 2014 Location: lucknow Posts: 683 Member: 2123276 Status: Offline Sonork: 100.1673695 Thanks Meter: 277

02-02-2021, 12:54	#4 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Click to OK Do you see other screen ?

02-02-2021, 13:20	#5 (permalink)
ramkishore9 No Life Poster Join Date: Feb 2014 Location: lucknow Posts: 683 Member: 2123276 Status: Offline Sonork: 100.1673695 Thanks Meter: 277	=== DongleManager [Infinity] v1.81 [2/2/2021 17:50:08] === Box/Dongle type selected: Infinity [BEST] Card-Reader: Generic CCID Smart Card Reader 0 HWID: 0007786318201292 === Process started: 2/2/2021 17:50:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2

02-02-2021, 13:28	#6 (permalink)
iftikhar_246 No Life Poster Join Date: Nov 2006 Location: pakistan Age: 39 Posts: 3,224 Member: 384949 Status: Offline Sonork: 1611265 Thanks Meter: 523	wrong Smart-Card connected.