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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 12-11-2019, 07:44   #1 (permalink)
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nokia 7.1 i cant flash


any ideal why i cant flash nokia ?


-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2R
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_38_
SW version : CTL-354N-0-00WW-B01
SW CurrSlot : B
SW serialnm : CTLGAP48A1800406
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2R ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
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