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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 05-13-2020, 12:14   #1 (permalink)
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Nokia best2 NK2 not opening...


dear supporter plz check the fault.bin.
i uninstalled many softwares but not able to solve the problem..

https://drive.google.com/open?id=1KX...NbfjVku4H7jhal

thanx
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Old 05-13-2020, 18:01   #2 (permalink)
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Hi,
I can not download file by given google link. Please send it via e-mail https://www.infinity-box.com/contact/

Before send file double check that you have AVAST disabled and try to run Infinity software again with disabled AVAST
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Old 05-17-2020, 06:18   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,
I can not download file by given google link. Please send it via e-mail https://www.infinity-box.com/contact/

Before send file double check that you have AVAST disabled and try to run Infinity software again with disabled AVAST
My best2 also not start.

After open it, it start and close too

any fix
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Old 05-17-2020, 06:37   #4 (permalink)
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****************************/file/nzzw9...best2.mp4/file

[IMG]****************************/view/hi1xfbmhp8v4l88/dd.png/file[/IMG]
Any Fix Please
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Old 05-17-2020, 13:05   #5 (permalink)
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Hello,
Attach here fault.bin file form folder with software but not best.mp4 file
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Old 05-18-2020, 03:44   #6 (permalink)
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****************************/file/30kzk...fault.rar/file
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Old 05-19-2020, 22:22   #7 (permalink)
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Quote:
Originally Posted by YoungSokattra View Post
My best2 also not start.

After open it, it start and close too

any fix
Hello,

There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe

Disable AVAST, delete fault.bn file and run Infinity software.

Team is working to fix this compatibility issue.
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