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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 10-06-2018, 07:43   #1 (permalink)
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Post Problem with not opening best2 program


Hi ti all .

The first time I want to use the best2 version.
After downloading and installing version 1.07, I copied the license file to the same installation path.
Unfortunately, Box 2 does not run. please help .


Thanks
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Old 10-07-2018, 09:48   #2 (permalink)
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Hello,
Do you see any error?
What is your dongle serial number?
Does your pc have fault.bin inside BEST2 installed folder?
Does your pc have any usb sharing/debug/spy software installed?

Br.
Infinity Box Team.
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Old 10-07-2018, 18:22   #3 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Do you see any error?
What is your dongle serial number?
Does your pc have fault.bin inside BEST2 installed folder?
Does your pc have any usb sharing/debug/spy software installed?

Br.
Infinity Box Team.

Hello.


The problem with reinstalling Windows 7 Service Pack 1 has been resolved.


Thanks for your follow up
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Old 10-20-2018, 18:57   #4 (permalink)
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i have same problem.
but i cant change windows i have many apps
i work with it before
after install 1.07 not open best2
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