please help InfinityBox BEST2 not starting

[sunatullo4142]

please help InfinityBox BEST2 not starting

[Kavindu Herath]

update your smart card driver problem solved. Thanks.

[YellowBoss]

Originally Posted by sunatullo4142

please help InfinityBox BEST2 not starting

Hi,


Have you opied licence file from /BEST/ to /BEST2/ folder ?

[sunatullo4142]

Originally Posted by YellowBoss

Hi,


Have you opied licence file from /BEST/ to /BEST2/ folder ?

I copied the license file to the best2 folder ... InfinityBox BEST2 does not start

[sunatullo4142]

=== DongleManager [Infinity] v1.80 [30.05.2020 15:05:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000BB837F634082
Box/Dongle found: [BEST]
Serial No (S/N): 918EBB83
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0031 v.0122
=> Activations:
- 03: [BEST] v0122
=> Options:
- Infinity BEST[/QUOTE]



Card-Reader: Alcor Micro USB Smart Card Reader 0
ATR: 3B7F96000080318065B0850201F312FFFE829000
Card Manager:
SerialNumber: 0000BB83
ROM:
Integrated Circuit Fabricator: 4790
Integrated Circuit Type: 5081
OS:
Identifier: 1291
Release Date: 1102
Release Level: 0201
EEPROM:
Fabrication Date: 8086
Serial Number: 0000BB83
Batch Identifier: 7F63
Module Fabricator: 4082
Module Packaging Date: 8151
IC Card Manufacturer: 1293
IC Em******* Date: 8151
Pre Personalizer: 5004
Pre Personalization Date: 8151
Pre Personalization Equipment Identifier: 00000047
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0000BB837F634082
GP Version: 2.1.1
SCP Version: 1, Option: 5


is there a problem or not

[InfinitySupport]

Dongle is Ok

Do you see any error message when you run exe ?
Do you have fault.bn file in folder woth software ?

[sunatullo4142]

Originally Posted by InfinitySupport

Dongle is Ok

Do you see any error message when you run exe ?
Do you have fault.bn file in folder woth software ?

yes there is a fault.bin file and license_best_918EBB83.dat the best sign starts and everything closes

[diretouch]

i have problems too. You have to have good drivers. Maybe windows installed some but they`re not ok. good drivers + updated dongle is a requierment.

About the software all you need is the net framework. then you must see error for missing license. put the license and that`s that.

[YellowBoss]

Originally Posted by sunatullo4142

yes there is a fault.bin file and license_best_918EBB83.dat the best sign starts and everything closes

Attach here fault.bin file from Infinity software folder

[baldev]

hello yellow boss i am also facing same problem.
my fault.bi file is attached

[YellowBoss]

Originally Posted by baldev

hello yellow boss i am also facing same problem.
my fault.bi file is attached

Hello,

There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe

Disable AVAST, delete fault.bn file and run Infinity software.

[sunatullo4142]

Originally Posted by YellowBoss

Hello,

There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe

Disable AVAST, delete fault.bn file and run Infinity software.

Thank you so much for the necessary information. YellowBoss my InfinityBox BEST2 ok