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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 12-15-2017, 16:03   #1 (permalink)
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Nokia RM-697 dead after flash strange from my side


Nokia RM-697 dead after flash

i got the set in user code condition then i try to flash after flash set dead

its strange




Code:
Connect phone on selected interface...

Core : v2.29 , BB5XG FlashEngine : v10.5

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : RM-697_23.0.015_prd.core.C00
PPM : RM-697_23.0.015_prd.rofs2.V21
PPM2 : RM-697_23.0.015_C01_prd.rofs3.fpsx
CNT : RM697_719_015_U002.uda.fpsx
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Dead mode selected
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000030000022600010007600C192102031104
CPU ID :       RAPU v11 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001040
EM1 ID:        00001060
PUBLIC ID:     09A000030A0D5940867A0466DCB5B31F609933EC
ASIC MODE ID:  00
ROOT KEY HASH: DA550B5BAAB517409088A3E4F3EB53AC
ROM ID:        E693EF0DAC22615B
Use RAPUv11_2nd.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing RAWLOADER...
FLIC : 004000EC
Req : XSR 1.6
Use RAPUv11_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:03 
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 42331BE20CA122EF82A3028902F3E2692DDAE2FE
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
IMEI : 358300042083479
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\358300042083479_CRT.rpl


 === SW Version Check === 
- > Can not collect initial info, continue flashing...
- > Hope, this version will be ok
 === SW Version Check === 

   ===Flashing [MCU]===
Erase : Processing RM-697_23.0.015_prd.core.C00
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:01 
Write : Processing RM-697_23.0.015_prd.core.C00
Total writen 429 blocks
TIME : Write time : 00:00:18 
MCU Write done
ADL: Request programm status
NAND status : 00000006 / 00000006 / 00000000

   ===Flashing [PPM]===
Erase : Processing RM-697_23.0.015_prd.rofs2.V21
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00 
Write : Processing RM-697_23.0.015_prd.rofs2.V21
Total writen 52 blocks
TIME : Write time : 00:00:02 
PPM Write done
ADL: Request programm status
NAND status : 00000006 / 00000006 / 00000000

   ===Flashing [PPM2]===
Erase : Processing RM-697_23.0.015_C01_prd.rofs3.fpsx
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00 
Write : Processing RM-697_23.0.015_C01_prd.rofs3.fpsx
Total writen 5 blocks
TIME : Write time : 00:00:00 
PPM Write done
ADL: Request programm status
NAND status : 00000006 / 00000006 / 00000000

   ===Flashing [CNT]===
Erase : Processing RM697_719_015_U002.uda.fpsx
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00 
Write : Processing RM697_719_015_U002.uda.fpsx
Total writen 25 blocks
TIME : Write time : 00:00:01 
CNT Write done
ADL: Request programm status
NAND status : 00000006 / 00000006 / 00000000

ADL: Close_Session
Content: 000300000000060000000600000000
ADL: Reboot

Flashing done!
Total flash time : 00:00:25
Reboot phone now...

 - > AfterFlash Failed! :( Reason : Downgrade try or HW Error
     Anyway - try reinsert battery and PowerUp phone manualy

Connect phone on selected interface...

Done!
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Old 12-15-2017, 18:02   #2 (permalink)
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Make sure about last version has been used.
since :
Code:
 === SW Version Check === 
- > Can not collect initial info, continue flashing...
- > Hope, this version will be ok
 === SW Version Check ===
SW can't do that by itself.
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Old 12-16-2017, 08:55   #3 (permalink)
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Quote:
Originally Posted by JayDi View Post
Make sure about last version has been used.
since :
Code:
 === SW Version Check === 
- > Can not collect initial info, continue flashing...
- > Hope, this version will be ok
 === SW Version Check ===
SW can't do that by itself.

sir i use last version


is there any solution or it may be dead permanent
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Old 12-16-2017, 11:53   #4 (permalink)
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Check BSI on battery.
If it ok - try recover simlock. If recover pass - then need try erase device and reflash.
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Old 12-16-2017, 17:20   #5 (permalink)
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i checked bsi on battery ok i also try with other battery but still not on

Now when i click on restore simlock option

plz check log sir


Code:
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000030000022600010007600C192102031104
CPU ID :       RAPU v11 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001040
EM1 ID:        00001060
PUBLIC ID:     09A000030A0D5940867A0466DCB5B31F609933EC
ASIC MODE ID:  00
ROOT KEY HASH: DA550B5BAAB517409088A3E4F3EB53AC
ROM ID:        E693EF0DAC22615B
Use RAPUv11_2nd.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing RAWLOADER...
FLIC : 004000EC
Req : XSR 1.6
Use RAPUv11_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:02 
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : blank (Erased or HW failure)
ADL: phone is in flash mode

Reading NPC certificate...
IMEI : 358300042083479
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\358300042083479_CRT_2nd.rpl

Trying read spr block , wait ...
Get phone data...
Get flash data...
SPR Read Ok!
Spr saved to : 358300042083479.spr

ADL: Close_Session
Content: 000300000000060000000600000000
ADL: Reboot

Processing SimLock extraction....
Checking readed data, wait few seconds
ID_INFO : ICPR82_11w25.8/29-12-11/RM-815
#1st block Ok [SLT]
#2nd block Ok [SHA]
#3rd block Ok [SIG]
Initial data found, start fun...
SimLock RPL saved : c:\InfinityBox\BEST\Backup\Cert\358300042083479_SIM.rpl
SimLock PM  saved : c:\InfinityBox\BEST\Backup\Cert\358300042083479_SIM.pm
Done!

Elapsed: 00:00:27

then i erase flash stopped operation


Code:
User ACCEPTED FULL ERASE
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000030000022600010007600C192102031104
CPU ID :       RAPU v11 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001040
EM1 ID:        00001060
PUBLIC ID:     09A000030A0D5940867A0466DCB5B31F609933EC
ASIC MODE ID:  00
ROOT KEY HASH: DA550B5BAAB517409088A3E4F3EB53AC
ROM ID:        E693EF0DAC22615B
Use RAPUv11_2nd.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing RAWLOADER...
FLIC : 004000EC
Req : XSR 1.6
Use RAPUv11_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:02 

Seek file for this phone....

 - > RPL backup found, but not full (NPC/SimLock absent) !!!
 - > Make RPL read from Alive/Dead , Make FlashRead
 - > Or check "Skip Bak.Chk."
Stopping operation...
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Old 12-17-2017, 20:27   #6 (permalink)
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There is aN option to skip backup check in settings.
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Old 12-18-2017, 12:38   #7 (permalink)
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Donate money to this user
Hi dissambly device and make full clean on board... after that try again...

Best Regards
Shensohau
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Old 12-19-2017, 10:31   #8 (permalink)
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Quote:
Originally Posted by JayDi View Post
There is aN option to skip backup check in settings.

sir set done its RM-815 & i flash with RM-697 that's why phone is dead

its my mistake & its silly mistake by me because phone sticker change
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