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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 03-29-2020, 12:09   #1 (permalink)
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[Tutorial] Download Nokia Flash Files from Infinity BEST Support


Hello!
In this tutorial, I'll show you how you can download flash files for almost all Nokia phones (HMD, Microsoft, Nokia, BB5, DCT4 etc.) from Infinity BEST support.

Note: You'll need BEST dongle username & password to login to support.
If you don't know how to get or what is your username & password, go to:
How to Login and use Infinity Online Service (IOS)

How to Download Nokia Flash Files from Infinity BEST Support:

1. Go to https://user.infinity-box.com/

2. Login with your username & password:


3. Select Support & Downloads


4. Select Mirror


5. Click on flashfiles


6. Select your Model


7. Download your desired version


That's it!

Request to team and mods:
I see mostly users are asking for how to download firmware for new Nokia phones almost every day. I think it'd be better if you pin this thread to top, so users can easily access it.
Thank you!

Best Regards:
Fahad Ahmad

Last edited by fahadboss; 03-29-2020 at 12:32.
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Old 06-17-2020, 16:00   #2 (permalink)
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Wrong username or password

****************************************
Wrong username or password
*****************************************
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Old 06-18-2020, 21:32   #3 (permalink)
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Quote:
Originally Posted by blaw View Post
****************************************
Wrong username or password
*****************************************
What is your Username ?
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Old 06-24-2020, 11:31   #4 (permalink)
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same problem for me my Username: 03551E130C
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Old 06-24-2020, 12:04   #5 (permalink)
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How to flash without paid service sir i am alreaed download file but tool is paid
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Old 06-24-2020, 18:08   #6 (permalink)
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Quote:
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How to flash without paid service sir i am alreaed download file but tool is paid
just open settings tab then enter your user and pass start sw again ...done
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Old 07-21-2020, 16:28   #7 (permalink)
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my user name password not working
03D1B99768 is user name
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Old 07-21-2020, 21:59   #8 (permalink)
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Quote:
Originally Posted by alimola View Post
my user name password not working
03D1B99768 is user name
Hello,
To reset password click here - https://www.infinity-box.com/support/?r=16&help=1
What is the result ?
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Old 07-23-2020, 11:20   #9 (permalink)
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Username: 03D1B99768
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Valid e-mail: [email protected]
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Old 07-23-2020, 12:53   #10 (permalink)
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Quote:
Originally Posted by alimola View Post
Username: 03D1B99768
Wrong e-mail: [email protected]
Valid e-mail: [email protected]
as I can see you was able to access your account already. right ?
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Old 07-25-2020, 05:50   #11 (permalink)
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my login also not working, even after password reset request is still same
no error message, just reloaded page

user: 031192768A
email: [email protected]
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Old 08-05-2020, 22:54   #12 (permalink)
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Quote:
Originally Posted by SPUnlock_SK View Post
my login also not working, even after password reset request is still same
no error message, just reloaded page

user: 031192768A
email: [email protected]
It looks like it was an ip/country limit issue (error message about ip mismatch was invisible). As I can see now it's fixed.
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Old 10-05-2020, 16:12   #13 (permalink)
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cant login

user; 003A73F20A
email: [email protected]
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Old 10-10-2020, 09:36   #14 (permalink)
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Quote:
Originally Posted by hans salim View Post
cant login

user; 003A73F20A
email: [email protected]
As I can see you was able to reset password and login well.
Right ?
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Old 10-13-2020, 21:34   #15 (permalink)
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Hello when I try to login to unlock a nokia 6500c, says access violation at address 00404194 in module best.exs address 8AD88B4F dongle s/n E4A78188 user name 03E4A78188 password .... active modules -best v.0122 .... last launched application 0030 v.0122 hope someone can help many thanks

Last edited by Infinity-BEST; 10-14-2020 at 10:55. Reason: pwd removed
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