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10-25-2021, 14:23
| #33 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. correct Username: 031F06616C but not 001F06616C 2. Contact to support via e-mail to change your account registered e-mail address https://infinity-box.com/contact/ | |
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10-25-2021, 14:25
| #34 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Update e-mail and reset password for your [BEST] account, after that you will be able to access [BEST] support area. | |
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10-26-2021, 15:00
| #36 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Same problem can be solved with the same solution. if you have same problem with the username you can use same advice as before. f.e. you can contact to support via e-mail if your same problrm is with [BEST] support area access you can use same solution like that - login to IOS with your [BEST] username but not woth [CM2] username. Is it solved? | |
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