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11-12-2020, 10:43
| #1 (permalink) |
| Insane Poster  Join Date: Mar 2014 Location: Sudan
Posts: 66
Member: 2148927 Status: Offline Thanks Meter: 16 | Warning:Dongle misconfiguration how to solve ?  ongle misconfiguration how to solve=== DongleManager [Infinity] v1.80 [11/12/2020 11:42:46] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 1 HWID: 0000C41A1A224082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 32CEC41A Firmware version: 0146.02 Box/Dongle misconfiguration Diagnostic code: 70 "UK Edition" status: Off Last launched Application: 0032 v.0146 => Activations: - 00: Infinity-Box/Dongle v0146 => Options: - Infinity-Box/Dongle === DongleManager [Infinity] v1.80 [11/12/2020 11:40:10] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 1 HWID: 0000C41A1A224082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 32CEC41A Firmware version: 0146.02 === Process started: 11/12/2020 11:40:12 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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11-12-2020, 12:25
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Probably there is a software conflict with the next application(s): C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe What to do: - Delete or rename files (see above) - Reboot PC - Delete fault.bn file - Update dongle firmware with DongleManager now - Run Infinity software. | |
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