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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 05-11-2020, 04:21   #1 (permalink)
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Whats is Error and how to Fix


Hi ALL @Infinty Teams



please solve this problem i have two Nokai phone TA-1080 i tried to flash but not success check this errror


Code:
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.20


Load : F:\Other Firmware\Nokia\Nokia TA-1080\E2M-026C-0-00WW-B02\E2M-026C-0-00WW-B02.nb0
Project  : E2M
Model    : Nokia 2.1
SW_ver   : E2M-026C-0-00WW-B0
DSP_ID   : 00WW_0_26C
Platform : Q8
SecVer   : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.20 ]
Setting   : UserData preserve : False
Setting   : FRP Reset    : True
Setting   : Change SKUID : False
Setting   : Keep SVC     : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable 
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear 

Wait for phone...
Connect Ok!
Device Found!
Initialize ... 
Initialize Ok!

Dev Model   : E2M
HW version  : PVT
HW variant  : FIH eMMC
HW RF_BAND  : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW serialnm : E2MBA88221005022
SW secured  : YES
Bootloader type  : RETAIL
Security Version : 0004

Info : Firmware version check ignored by user request

OP : Activate SVC

Device : E2M ( E2M ) 
BLType : RETAIL
SecVer : 04
Device authentification ... 
Processing server operation ... 
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

Load : F:\Other Firmware\Nokia\Nokia TA-1080\E2M-026C-0-00WW-B02\E2M-026C-0-00WW-B02.nb0
Project  : E2M
Model    : Nokia 2.1
SW_ver   : E2M-026C-0-00WW-B0
DSP_ID   : 00WW_0_26C
Platform : Q8
SecVer   : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.20 ]
Setting   : UserData preserve : False
Setting   : FRP Reset    : True
Setting   : Change SKUID : False
Setting   : Keep SVC     : False

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable 
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear 

Wait for phone...
Connect Ok!
Device Found!
Initialize ... 
Initialize Ok!

Dev Model   : E2M
HW version  : PVT
HW variant  : FIH eMMC
HW RF_BAND  : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW serialnm : E2MBA88221005022
SW secured  : YES
Bootloader type  : RETAIL
Security Version : 0004

Info : Firmware version check ignored by user request

OP : Activate SVC

Device : E2M ( E2M ) 
BLType : RETAIL
SecVer : 04
Device authentification ... 
Processing server operation ... 
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!




Br,
Unlockinfo
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Old 05-11-2020, 09:44   #2 (permalink)
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Hello,
This operation requires server auth and server is currently under maintenance/upgrade.
You need to wait until server is back.

Br.
Infinity-Box Team.
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