๑۩۞۩๑Avator High School (Solutions & Problems) By Avator Team

[resident2011]

Problem Description:

 "SPD USB TO SERIAL NOT FOUND"

Reason:
The drivers are not installed correctly or corrupted for SpreadTrum USB Phones.


Solution:
You need to install the USB drivers for SpreadTrum. when Avator box has finished finding the pinouts for spreadturm handset, it will ask for SPD drivers, these drivers can be found inside folder: "C:\Avator Box\Drivers\Spd driver" just need to install them and then AvatorBOx can start working your handset.
You can also download this driver from official support area

If in case the computer not asks for any drivers after pinfinding, then you need to un-install the bad drivers from your device manager and then again re-install the supplied drivers.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

 Spreadturm handsets show "Failed to RXD"

Reason:
This error can be cause of many problems. can be cause of wrong connectivity, bad cable, wrong boot type


Solution:
Select "6600L-USB" or "6600L-USB" in boots option and try again

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

 Error "Project ID not found" while connecting the handset

Reason:
AvatorBox Software is not able to find the project id inside the handset flash, project id is the version of the firmware. This can be cause of wrong boot selection, wrong memory type selection or can be due to empty flash chip or hardware fault.


Solution:
to solve this, first try with different boot type and mode type, try all boot and also try with "NAND" memory type as well. if still not works, then flash the handset with good flash file. if not able to flash, means bad flash chip, try rehot or replace.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Read info is done.
CPU: SC6600R Flash: NAND_H9BCS0GP0DPL
Set FLASH Parameters...
Settings have been completed!
Reading FileSystem info...
Failed to read FS info.

Reason:
The File System is not found by software


Solution:
Only way to solve this is by flashing the handset with correct flash file, or need to read flash from a working handset and then flash it to faulty handset.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Nor Flash ID: 0000000000000000
Nand Flash ID: 0000000000000000
Nor Flash not found.

Reason:
Bad flash IC


Solution:
First try to shake the flash ic at middle heat if still same then you need to replace the flash IC

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Error: Unsaft EFS Address, Please input the right format address and try again.
Failed to auto format.

Reason:
AvatorBox Software is not able to recognize the flash ad******* inside handset


Solution:
Try to do "Reset", If this not helps then only way to fix this is by flashing handset with correct flash file, if u don't have a flash file then u need to arrange a similar handset, read the flash from it or post in AvatorBox section request for same flash file with details info and then flash it to your faulty handset,Some phone have h/w issue also.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

 "Failed to format Flash"

Reason:
Cannot format the flash for older type handsets, cause they not support new boot type.


Solution:
Just try different boot types and it should be okay. Some boot can work for some handsets. This is why it is not important that the latest boot will always work for all handsets. it can be also that only old boot type will work for some particular handsets.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Flashing stops at different percentage everytime. Means first try it stop at 30%, next time it stop at 35%, then 10% and so and so.

Reason:
This can be due to:
1. Bad Flash Chip
2. Low power to handset
3. Bad data inside Flash Chip


Solution:
First i suggest to try with slow baudrate, try flash with slow baudrate. if this not success then better erase the complete flash chip and then try again. This should sure help if its not a hardware fault.
If it still not helps, means can be hardware problem too, in this case you can rehot the Flash IC or replace if necessary.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Nor Flash ID: 0000000000000000
Nand Flash ID: 00EC2402C000000
Nor Flash not found.

Reason:
The phone have Nand Ic


Solution:
Change Flash Type To Nand And Boots To Ver3.952

Best Regards
AvatorBox Team[/URL]

[resident2011]

Problem Description:

Get error "Invalid IMEI" when trying to repair IMEI for some MTK handsets

Reason:
Some handsets, mostly of CPU 6235 and 6253 have this problem after format. After format cannot write IMEI and show error Invalid IMEI


Solution:
To solve this you need to flash the handset. There is no other way to solve this problem for now.

But you can avoid this error by taking NV data backup before formatting the handset. Just select NV Editor and take full backup of handset before formatting. After format, write NV data back to handset and then fix IMEI.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Initializing...
DA_LIB_VER_3.2.1.3
It is sensing the pinout fast,please hold on the phone Power key
RXD=6 TXD=7
Connecting...Please hold on the POWER key until the red gauge is going...
Failed to read HardCode, REG=0x80000008
Error: Failed to read REG=0x80010008
Error: Failed to read REG=0x84010008
Error: Failed to read REG=0x80001008

Reason:
Bad Flash IC or Bad Cable


Solution:
1: Open the Phone & Connect RX TX On Phone Pcb And Try Again .
2. Can try to change cable, try with slower baudrate and try few times.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Not able to work correctly on MTK CPU ID 6217.

Reason:
Unsupported Boot type


Solution:
You need to use supported boot type for this CPU ID. Just select "Boot 3.848" and it should work ok.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Read Info, Read Flash working fine for SPD handset, but format and write flash not working properly.

Reason:
you are not selecting the correct option type according to cpu id and flash id.


Solution:
Make read Info of the handset, here in information you will see the CPU type and the flash type of the handset, for eg. CPU: 6600xxxxxxxxx Flash: NOR.
Now in this case, you need to select the option "6600L-USB" and then proceed.

Means it is very important to select the correct options, otherwise format, write flash will not work properly. for details, better read complete guide for SpreadTrum phones.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

Initializing...
DA_LIB_VER_3.2.1.3
It is sensing the pinout fast,please hold on the phone Power key
RXD=4 TXD=7
Connecting...Please hold on the POWER key until the red gauge is going...
BB:6227, HardwareVer:8A05, SoftwareVer:8A00
Set RTC Alarm Mask failed, REG=0x405600780

Reason:
Problem is due to low power to handset


Solution:
Keep and press the power button during complete operation. this might help.

Best Regards
AvatorBox Team

[resident2011]

Problem Description:

setting the Flash Parameters...
Settings have been completed!
Reading FileSystem info...
Error: Get Flash die baseaddress

Reason:
Phone has been tampered with other software or the firmware inside has been corrupted.

Solution:
You need to look for the Full flash file of this handset and flash to it, If u don't find a flash file in that case you need to look for a working handset and read flash from it, then flash it to your dead handset.

Best Regards
AvatorBox Team[/URL]