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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > AVATOR BOX


AVATOR BOX (China Phones Service Tool)

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Old 09-24-2018, 13:59   #1 (permalink)
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vivo y53 cant remove pattern without dataloss


vivo y53 cant remove pattern without data loss


also cant read info


Operation : Read Info
Brand: VIVO
Model: Qualcomm_AUTO
Error Report: OFF
Tipsower off Phone, Remove & Reinsert Battery, hold vol+ & vol- keys, insert USB Cable
scanning usb device...
Phone found [ USB Port:COM146 ]
A thread is created to handle new usb connection, pls wait...
Reading cpu info...ok
MSM ID: 0x000560E1
Serial: 0x823733EB
Processor: MSM8917, Snapdragon425
Sending the FH...failed!!!
Error code: 29

Operation Done: 00:00:12
Avator Pro SW 2.4


also select custom firehorse


prog_emmc_firehose_8917_ddr.mbn
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Old 09-24-2018, 20:19   #2 (permalink)
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Still w8 for replay from supporter


I buy a new dongle and not respond team
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Old 09-25-2018, 15:51   #3 (permalink)
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We will check and try to fix it in next update.
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Old 09-25-2018, 16:25   #4 (permalink)
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Quote:
Originally Posted by coderinside View Post
Still w8 for replay from supporter


I buy a new dongle and not respond team
Good colleague, if you allow me a suggestion both windows 7 and windows 10, the avator pro software works perfectly, although I recommend windows 7, but well that goes with your tastes, thank you very much.
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Old 09-25-2018, 20:10   #5 (permalink)
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Quote:
Originally Posted by AvatorPro View Post
We will check and try to fix it in next update.
I also got problem in oppo A71 its mtk

I don't hve log now
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Old 09-25-2018, 20:12   #6 (permalink)
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Originally Posted by Franky_36 View Post
Good colleague, if you allow me a suggestion both windows 7 and windows 10, the avator pro software works perfectly, although I recommend windows 7, but well that goes with your tastes, thank you very much.
Hey i never use win 10 and 8

I am use win 7 32 bit and 64 bit and its work perfect for me and its like a tasty
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Old 09-26-2018, 06:00   #7 (permalink)
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Thumbs up

Quote:
Originally Posted by coderinside View Post
vivo y53 cant remove pattern without data loss


also cant read info


Operation : Read Info
Brand: VIVO
Model: Qualcomm_AUTO
Error Report: OFF
Tipsower off Phone, Remove & Reinsert Battery, hold vol+ & vol- keys, insert USB Cable
scanning usb device...
Phone found [ USB Port:COM146 ]
A thread is created to handle new usb connection, pls wait...
Reading cpu info...ok
MSM ID: 0x000560E1
Serial: 0x823733EB
Processor: MSM8917, Snapdragon425
Sending the FH...failed!!!
Error code: 29

Operation Done: 00:00:12
Avator Pro SW 2.4


also select custom firehorse


prog_emmc_firehose_8917_ddr.mbn

you can select firehose manually and try read info again
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Old 09-26-2018, 20:47   #8 (permalink)
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I m select firehorse loader manually but still getting same error
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