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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Fenix Key

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Old 05-27-2012, 19:10   #1 (permalink)
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Security card error...


when i try to update fenix key fenix reader service , it stop at 3%, and this is the log:

Firmware update process started
Downloading core image, this may take few minutes...
Could not connect to the remote server
Job finished with errors!

version of Fenix reader is 1.0.1

please i need help, i have 2 keys with the same problem


thanks an advance
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Old 05-27-2012, 22:01   #2 (permalink)
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simply pause your antivirus and check your firewall settings fenix on exception list

post result

br
matcom gsm
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