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03-22-2021, 13:05
| #1 (permalink) |
| Junior Member  Join Date: Nov 2007 Location: Algeria
Posts: 25
Member: 636022 Status: Offline Thanks Meter: 2 | Box Medusa Pro smart card stoped "block" [Amswered] Been experimenting smart card CM2 on the box Medusa Pro "no problem" Been experimenting smart card Medusa Pro on dongle CM2 , EFT , NCK I tried on three more computers , the same problem The problem is in the smart card , It is not recognized Code: Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found card with s/n 00001CAC Selected card: 0000001CAC Updates count: 63 Updates limit: 65 Activations: - LG - FULL (ver 2.6) - Samsung - FULL (ver 2.6) - Medusa - PRO (ver 2.6) - Huawei - NO - FRP - FULL (ver 2.6) Creating secure connection... Requesting firmware... Writing card firmware... Card firmware successfully updated! Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found 0 cards. Please, check if the cards are inserted and all software that are working with the cards are closed Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found 0 cards. Please, check if the cards are inserted and all software that are working with the cards are closed Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found 0 cards. Please, check if the cards are inserted and all software that are working with the cards are closed |
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03-22-2021, 15:54
| #2 (permalink) | |
| Freak Poster Join Date: Apr 2014 Location: TURKEY
Posts: 103
Member: 2171139 Status: Offline Thanks Meter: 40 | Quote:
Good Jobs | |
| The Following User Says Thank You to kariyer63 For This Useful Post: |
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03-22-2021, 16:39
| #3 (permalink) |
| Product Supporter   Join Date: Mar 2011 Location: Octopus-team
Posts: 9,360
Member: 1538383 Status: Offline Sonork: 100.1587278 Thanks Meter: 3,398 | Hello. Please send us screenshot of device manager with smart cards section, we will check it. |
| The Following User Says Thank You to Medusa Box For This Useful Post: |
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03-22-2021, 16:42
| #4 (permalink) | |
| Junior Member Join Date: Nov 2007 Location: Algeria
Posts: 25
Member: 636022 Status: Offline Thanks Meter: 2 | Quote:
Alcor smart card driver installed Many attempts were made. Smart card problem Thanks for the interaction | |
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03-23-2021, 09:20
| #6 (permalink) | |
| Freak Poster Join Date: Apr 2014 Location: TURKEY
Posts: 103
Member: 2171139 Status: Offline Thanks Meter: 40 | Quote:
and install samart card driver manual method https://medusabox.com/files/drivers/...%20Drivers.zip | |
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03-23-2021, 10:07
| #7 (permalink) |
| Product Supporter Join Date: Mar 2011 Location: Octopus-team
Posts: 9,360
Member: 1538383 Status: Offline Sonork: 100.1587278 Thanks Meter: 3,398 | Hello. Please disconnect all other boxes and dongles, then connect only Medusa PRO smart card and launch software again, post here results. |
| The Following User Says Thank You to Medusa Box For This Useful Post: |
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03-23-2021, 12:31
| #8 (permalink) | |
| Junior Member Join Date: Nov 2007 Location: Algeria
Posts: 25
Member: 636022 Status: Offline Thanks Meter: 2 | Quote:
I have been working on the box for more than four years old pictures   The problem is in the smart card itself thanks my friend | |
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03-23-2021, 12:48
| #9 (permalink) | |
| Junior Member Join Date: Nov 2007 Location: Algeria
Posts: 25
Member: 636022 Status: Offline Thanks Meter: 2 | Quote:
Hello. All other boxes and dongles were separated Only the Medusa PRO smart card is connected  the same problem | |
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03-23-2021, 23:11
| #10 (permalink) | |
| Freak Poster Join Date: Apr 2014 Location: TURKEY
Posts: 103
Member: 2171139 Status: Offline Thanks Meter: 40 | Quote:
I think have problem your windows sysytem. Good jobs | |
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03-24-2021, 12:30
| #11 (permalink) | |
| Junior Member Join Date: Nov 2007 Location: Algeria
Posts: 25
Member: 636022 Status: Offline Thanks Meter: 2 | Quote:
No problem with windows system however has been tried on windows 10 and windows 8. On more than one device. The problem is with the smart card itself The Medusa Updater software does not recognize the serial number of the smart card private box Medusa Pro  When installing smart card the dongle CM2 on the box Medusa Pro and opening the Medusa Updater, the serial number appears  What is the meaning of this | |
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03-24-2021, 21:18
| #12 (permalink) | |
| Freak Poster Join Date: Apr 2014 Location: TURKEY
Posts: 103
Member: 2171139 Status: Offline Thanks Meter: 40 | Quote:
Because medusa updater log written Found 0 card label | |
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03-25-2021, 10:38
| #13 (permalink) |
| Product Supporter Join Date: Mar 2011 Location: Octopus-team
Posts: 9,360
Member: 1538383 Status: Offline Sonork: 100.1587278 Thanks Meter: 3,398 | Hello. Most likely the card is damaged. Please contact to our managers in online chat at www.gsmserver.com they will help You. |
| The Following User Says Thank You to Medusa Box For This Useful Post: |
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03-26-2021, 23:11
| #14 (permalink) | |
| Junior Member Join Date: Nov 2007 Location: Algeria
Posts: 25
Member: 636022 Status: Offline Thanks Meter: 2 | Quote:
Thanks | |
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