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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Medusa


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Old 10-27-2022, 18:29   #1 (permalink)
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Smile Help please, can update my medusa pro [Solved]


Hi, please helpme whit my medusa pro, is new, but can update card:


Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 0000903F
Selected card: 000000903F
Updates count: 3
Updates limit: 3
Activations:
- LG - NO
- Samsung - NO
- Medusa - PRO (ver 2.6)
- Huawei - NO
- FRP - NO
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 0000903F
Selected card: 000000903F
Updates count: 3
Updates limit: 3
Activations:
- LG - NO
- Samsung - NO
- Medusa - PRO (ver 2.6)
- Huawei - NO
- FRP - NO
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!


help me please
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Old 10-28-2022, 08:50   #2 (permalink)
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Hello

We have already added updating counts

Try to update your card once again.
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Old 10-31-2022, 16:09   #3 (permalink)
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updates has exceeded the maximum value!

me to sir , can't update my medusa pro box
updates has exceeded the maximum value!
s/n 100002A57
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Old 11-01-2022, 10:36   #4 (permalink)
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Hello

Quote:
jackyming
Try to perform update operation once again.
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Old 11-01-2022, 12:03   #5 (permalink)
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thanks sir, problem solved
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Old 01-30-2023, 22:37   #6 (permalink)
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Quote:
Originally Posted by Medusa Box View Post
Hello

We have already added updating counts

Try to update your card once again.
help

Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 0000834C
Selected card: 000000834C
Updates count: 22
Updates limit: 22
Activations:
- LG - NO
- Samsung - NO
- Medusa - PRO (ver 2.6)
- Huawei - NO
- FRP - NO
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!

could you increase my update limits please?
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Old 02-06-2023, 10:51   #7 (permalink)
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Hello

You can try to perform update proccess once again.
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Old 11-21-2023, 23:33   #8 (permalink)
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Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 20000B973
Selected card: 020000B973
Updates count: 3
Updates limit: 3
Activations:
- LG - NO
- Samsung - NO
- Medusa - NO
- Huawei - NO
- FRP - NO
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!

please help
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Old 11-21-2023, 23:33   #9 (permalink)
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Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 20000B973
Selected card: 020000B973
Updates count: 3
Updates limit: 3
Activations:
- LG - NO
- Samsung - NO
- Medusa - NO
- Huawei - NO
- FRP - NO
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!

please help
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Old 11-22-2023, 09:13   #10 (permalink)
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Hello

Quote:
denver_999
Try to update card once again
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Old 11-22-2023, 11:41   #11 (permalink)
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1.
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 20000B973
Selected card: 020000B973
Updates count: 0
Updates limit: 3
Activations:
- LG - NO
- Samsung - NO
- Medusa - NO
- Huawei - NO
- FRP - NO
Creating secure connection...
Requesting firmware...
Writing card firmware...
Card firmware successfully updated!
2.
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 00008BA3
Selected card: 0000008BA3
Updates count: 3
Updates limit: 4
Activations:
- LG - NO
- Samsung - NO
- Medusa - PRO2 (ver 2.6)
- Huawei - NO
- FRP - NO
Creating secure connection...
Requesting firmware...
Writing card firmware...
Card firmware successfully updated!

I bought Medusa pro 2, in activation it does not show that it is active, that’s why the problem. I officially bought it. Second log for comparison on a working Medusa pro 2.
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Old 11-29-2023, 09:48   #12 (permalink)
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Hello

Quote:
denver_999
Where did you buy it?

Also, where are you from?
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