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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Medusa


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Old 03-15-2021, 17:04   #1 (permalink)
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Smile medusa box not connected [Solved]





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Old 03-15-2021, 17:30   #2 (permalink)
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What kind of boxing do you have? There are three of them
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Old 03-15-2021, 17:50   #3 (permalink)
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Originally Posted by andrei_d1978 View Post
What kind of boxing do you have? There are three of them
hello


my box medusa pro
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Old 03-15-2021, 18:10   #4 (permalink)
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Originally Posted by Moh3en.pc View Post
hello


my box medusa pro
Install the correct driver
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Old 03-15-2021, 18:43   #5 (permalink)
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Unfortunately, I could not fix the problem. Dear support, please fix the driver problem for me by connecting.
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Old 03-16-2021, 03:46   #6 (permalink)
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Originally Posted by Moh3en.pc View Post



First delete our old smartcard driver and install manual Alcor smart card driver and unistall HSIJTAG Driver the devixe manager and reconnect medusa pro cable then open only medusa pro box will auto driver installing proccessing starting.
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Old 03-16-2021, 07:45   #7 (permalink)
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Originally Posted by kariyer63 View Post
First delete our old smartcard driver and install manual Alcor smart card driver and unistall HSIJTAG Driver the devixe manager and reconnect medusa pro cable then open only medusa pro box will auto driver installing proccessing starting.

Thanks for your helpful tips

box conect solved : but my phone damaged or write protected eMMC.

https://mega.nz/file/tCQijZRZ#bMDC24...zptHGwF63HAMkc
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Old 03-16-2021, 15:40   #8 (permalink)
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Originally Posted by Moh3en.pc View Post
Thanks for your helpful tips

box conect solved : but my phone damaged or write protected eMMC.

https://mega.nz/file/tCQijZRZ#bMDC24...zptHGwF63HAMkc
first erase emmc all and make factory reset emmc and write with by vendor section select pit file and write only BL file then check bootconfig.
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