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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Medusa


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Old 04-25-2022, 14:48   #1 (permalink)
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Not work my medusa [Answered]


I conect my box and stopped some times ar 25% and 75%, help me
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Old 04-26-2022, 08:30   #2 (permalink)
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Hello.

Try to use other USB port on motherboard and then repeat connect operation once again and post here results.

Note: Don't use any USB Hubs or other adapters. Use only direct connection.
 
Old 04-27-2022, 01:32   #3 (permalink)
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Quote:
Originally Posted by Medusa Box View Post
Hello.

Try to use other USB port on motherboard and then repeat connect operation once again and post here results.

Note: Don't use any USB Hubs or other adapters. Use only direct connection.
i used direct connection, sometime work some time dont work
 
Old 04-27-2022, 07:43   #4 (permalink)
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Quote:
Originally Posted by WallfireX View Post
i used direct connection, sometime work some time dont work
Medusa Pro Box is a very sensitive tool and requires compliance with all the rules for connecting the device.

Also, we need more information to improve the quality of service for your devices.
 
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