GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Medusa

Reply
 
LinkBack Thread Tools Display Modes
Old 08-07-2022, 15:34   #1 (permalink)
Junior Member
 
Join Date: Oct 2017
Posts: 22
Member: 2767965
Status: Offline
Thanks Meter: 1
Smart card issue [Answered]


The necessary server was not found!
Try to wait some time and repeat the operation.
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 200010B37
Selected card: 0200010B37
Updates count: 2
Updates limit: 5
Activations:
- LG - NO
- Samsung - NO
- Medusa - PRO2 (ver 2.6)
- Huawei - NO
- FRP - NO
Creating secure connection...
Failed!
Error code: ALXCVASDAZX
Could not create secure connection!
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 000021EC
Selected card: 00000021EC
Updates count: 3
Updates limit: 6
Activations:
- LG - NO
- Samsung - NO
- Medusa - PRO2 (ver 2.6)
- Huawei - NO
- FRP - NO
Creating secure connection...
Failed!
Error code: ALXCVASDAZX
Could not create secure connection!


OPEN THE SOFTWARE


unsupported card -1

#0: 00000000

Hello, my encryption card has been unable to open the control software, the upgrade reported this error, please support me, thank you

Last edited by lkdyd0s; 08-07-2022 at 15:43.
  Reply With Quote
Old 08-08-2022, 08:06   #2 (permalink)
Product Supporter
 
Medusa Box's Avatar
 
Join Date: Mar 2011
Location: Octopus-team
Posts: 9,358
Member: 1538383
Status: Offline
Sonork: 100.1587278
Thanks Meter: 3,395
Hello

Please, try to update your card on another clean PC with installed Software.

In case something goes wrong, inform us about it.
  Reply With Quote
Old 08-08-2022, 18:52   #3 (permalink)
Junior Member
 
Join Date: Oct 2017
Posts: 22
Member: 2767965
Status: Offline
Thanks Meter: 1
I have tested the same results as above, please support, thank you
  Reply With Quote
Old 08-09-2022, 07:42   #4 (permalink)
Product Supporter
 
Medusa Box's Avatar
 
Join Date: Mar 2011
Location: Octopus-team
Posts: 9,358
Member: 1538383
Status: Offline
Sonork: 100.1587278
Thanks Meter: 3,395
Most likely that your card is damaged by third party software in your PC. Please contact to our managers in Sales Chat at www.gsmserver.com for more details and for special offer for users, who have damaged cards.
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 09:42.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.13779 seconds with 8 queries

SEO by vBSEO