~ Frequently Asked Questions! ~ About HxCdongle, read this before start new thread!
 

• First for beginners - must to know that HXCdongle have problems sometimes if u have another dongle with smart card in ur pc.
  Second sometimes Android drivers from another Brands like LG, Samsung, Huawei, Motorola can make conflict and for that reason most practicly is to connect phone with myHTC drivers
  U can find a lot of tutorials for beginners here:
  http://forum.gsmhosting.com/vbb/f666...grade-1248055/

• If u faced with problem Cannot find libusb0.dll Please, reinstall this application - just read this

• If somebody have issue or any question about registration on hxcdongle.com thread where can u write problem is: http://forum.gsmhosting.com/vbb/f666...e-com-1386188/

• For users who have problem to acces on hxcdongle.com support, there is a mirror support area: http://forum.gsmhosting.com/vbb/f666...e-com-1284716/

• If u have problem: Cable Not Found and can't unlock mobile phones with original USB Data Cable from phone, solution is here

• Also for users who have problems with unlocking some phones, most known error are Error-while-reading-data-#21 that is not supported security/cid thread for discussion is: http://forum.gsmhosting.com/vbb/f666...s-etc-1238315/

• If somebody have problems with updating smart card, can write only in this thread: http://forum.gsmhosting.com/vbb/f666...-post-1318811/ + u can read here some n00b's tricks about smart card's http://forum.gsmhosting.com/vbb/f666...0/#post7692636 :D

• If u need stock rom, branded rom, custom rom, kernel, radio, whatever and u can't find on support area - the only thread where u can find help is http://forum.gsmhosting.com/vbb/f666...users-1300678/

• For some operation must to downgrade phones, b`coz HTC make with new versions and updates better security, topic with Tutorials for downgrading phones are: http://forum.gsmhosting.com/vbb/f666...uides-1290010/

• Users who have unsupported model or firmware, can post here: http://forum.gsmhosting.com/vbb/f666...ongle-1235813/ to collect all bugs, error and wishlist of our users and to improve better support in future

• and for end if u have any sucesfully unlocked phones, here is tutorial http://forum.gsmhosting.com/vbb/f666...forum-1277933/

+ I will be very, very grateful if u post printscreen, video or any other way to proof unlocking in this thread: http://forum.gsmhosting.com/vbb/f666...hones-1233709/

p.s. also and I waiting for full list of supported phones, firmwares, cid's, security when i get i will make Sticky thread + in this thread will have info

b.r.

If somebody have problem to recognize some HTC Phone the most easy way is to see Model ID from back side of phone:

http://img819.imageshack.us/img819/233/75780369.jpg

This phone is with Model ID Diam300 that is Diamond and it's a Windows Mobile 6.1 Phone, but some new HTC models like HTC WildFire a.k.a. Buzz have Model ID like this:

http://img15.imageshack.us/img15/713/69141166.jpg

than, second method is to put imei in this site IMEI lookup | TAC list | phone model lookup | IMEI number lookup | TAC database | IMEI database | IMEI TAC | IMEI search and u will get all informations about that phone.

Third way is to visit GSMArena.com - GSM phone reviews, news, opinions, votes, manuals and more... HTC section and to find by picture but of corse, HxCdongle are user frendly and if ur phone are alive just connect to cable and click on this option:

http://img694.imageshack.us/img694/1945/76838378.jpg

If phone are not supported, however HxC will be shown Model ID, Firmware version and some information about phone - to ask support from us :D

If u have HTC Sensation or Sensation 4g or HTC Pyramid or Z710e model with some kind of error, read this! If doesn't work that method try to choose another model from the previous models. If software give blank codes, read this!

If u have HTC Aria or A6366 or A6380 or HTC Gratia or HTC Intruder or HTC Liberty - this phones are almos same - read this or this or this but first try w/o downgrade - just choose some of this models and click Unlock :)

If u have HTC Desire HD with unlock error - ur phone probably have 2.3.3 version, just make gold card and download file for flashing from support after dowgrade u can do all jobs who is supported for this phone like imei repair, unlock etc... and for sure, in near future will be supported bu HxCdongle

If u have HTC Magic or Sapphire or MyTouch 3g NOT myTouch 3G Slide with some error read first this, than try this HTC Sapp300 Magic or My Touch 3g with h-boot 1.33.x006 can be unlocked with this instruction - How to unlock Sapp300 HTC Magic

HTC Inspire 4G - no need to downgrade for unlocking, just read this tutorial and unlocking will be less than 3 minutes without lossing any data from phone

p.s. lot of this problems, like #21 need to downgrade - not supported firmware, or not supported hardware, error reading codes will be solved in future. Always use latest version, read sticky threads and contact with Product Managers or Product Supporters for any issue.

HTC HD2 or HTC Leo, this mobile have 2 hardware versions one from US T-Mobile version with 1024mb flash size (Not Supported ATM) and Euro Asian model with 512mb flash size. U can check here how to know which Model ID u have and that phone is supported or Not! :)
HTC wildfire touch not working:http://forum.gsmhosting.com/vbb/f666...rking-1359074/

HXC ProTool F.A.Q

- http://forum.gsmhosting.com/vbb/f666...ables-1355797/
<<<<<How to unlock brew os phones>>>>>
- Video tutoral and all steps - how to unlock with HXC Pro Cables both version green and red cables.

- http://forum.gsmhosting.com/vbb/f666...-here-1355968/

- http://forum.gsmhosting.com/vbb/f666...7/#post7774814

- HXC Pro Cable Drivers are here!

- http://forum.gsmhosting.com/vbb/f666...otool-1353726/

- http://forum.gsmhosting.com/vbb/f666...-tool-1381299/

- Support Download Aria For Setups and Files

- http://forum.gsmhosting.com/vbb/f666...olved-1408897/

- Different Between Green And red Cables!!

- http://forum.gsmhosting.com/vbb/f666...users-1484076/