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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 10-28-2020, 10:41   #1 (permalink)
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A217f U3 is it supported [Answered]


can I unlock A21s with octoplus

ver : A217FXXU3ATH4

 
Old 10-28-2020, 11:35   #2 (permalink)
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Hello.

Does your phone request for unlock code?
 
Old 10-28-2020, 16:03   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Does your phone request for unlock code?

yes, the phone request for unlock code
 
Old 10-28-2020, 16:22   #4 (permalink)
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Please try to perform Read codes operation and post here results.
 
Old 12-05-2020, 03:14   #5 (permalink)
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U2 is ok..U3 not supported

Work ID: 0000000000361866
Platform: Samsung Android
Selected port: COM3
Selected model: SM-A217F
Operation: Read Codes - Via DIAG and ADB (June 2020 Method)
Can't kill external ADB references. Please, close all programs that use ADB server.
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-A217F
Firmware compiled date: Thu Aug 27 13:59:21 KST 2020
PDA version: A217FXXU3ATH4
CSC version: A217FOLM3ATH4
SW version: A217FXXU3ATH4
Build number: QB16645689
Phone SN: R58N952YV6W
Android version: 10 (QP1A.190711.020)
Sales code: OPP
Country: Australia
HW platform: universal3830
HW Chip: unknown
HW Modem: SHANNON318
Security patch level: 2020-09-01
Warranty Void: 0
SIM 1 status: absent
Codename: a21snnxx
Searching for USB diagnostic port...OK
Connecting...OK
Phone will restart now. Please don't disconnect cable!
Rebooting phone...OK
Searching for ADB device...
Can't kill external ADB references. Please, close all programs that use ADB server.
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Can't kill external ADB references. Please, close all programs that use ADB server.
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Can't kill external ADB references. Please, close all programs that use ADB server.
Please, press "OK" button on the phone to allow USB debugging.OK
Connecting to server...OK
Checking smart card...OK
Username: mxxxxxxxxxxxxxx
Authorizing...OK
Checking balance...OK
Your balance: xxx credits.
Checking operation...OK
Checking operation...OK
Device's modem A217FXXU3ATH4 (QB16645689) is not supported!
Read codes failed
 
Old 12-05-2020, 10:22   #6 (permalink)
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Hello.

Please try to use second method of Read codes operation (with root via adb interface), post here results.
 
Old 12-18-2020, 21:21   #7 (permalink)
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ITS SIME PROBLEM
Welcome to Octoplus Box Samsung software version 3.0.1.6
Card S/N : .....
-----------------------------------------------------------------------------------
Work ID: 00000000004807D0
Platform: Samsung Android
Selected port: COM26
Selected model: SM-A217F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-A217F
Firmware compiled date: Thu Aug 27 13:59:21 KST 2020
PDA version: A217FXXU3ATH4
CSC version: A217FOXM3ATH4
SW version: A217FXXU3ATH4
Build number: QB16645689
Phone SN: RF8N82MF6YJ
Android version: 10 (QP1A.190711.020)
Sales code: CAC
Country: Central Asia
HW platform: universal3830
HW Chip: unknown
HW Modem: SHANNON318
Security patch level: 2020-09-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a21snsxx
Performed by 3.0.1.6 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000000480813
Platform: Samsung Android
Selected port: COM26
Selected model: SM-A217F
Operation: Read Codes - Via DIAG and ADB (June 2020 Method)
Detected phone model: SM-A217F
Firmware compiled date: Thu Aug 27 13:59:21 KST 2020
PDA version: A217FXXU3ATH4
CSC version: A217FOXM3ATH4
SW version: A217FXXU3ATH4
Build number: QB16645689
Phone SN: RF8N82MF6YJ
Android version: 10 (QP1A.190711.020)
Sales code: CAC
Country: Central Asia
HW platform: universal3830
HW Chip: unknown
HW Modem: SHANNON318
Security patch level: 2020-09-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a21snsxx
Searching for USB diagnostic port...OK
Connecting...OK
Connecting to server...OK
Checking smart card...OK
Username: ........
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
Checking operation...OK
Checking operation...OK
Device's modem A217FXXU3ATH4 (QB16645689) is not supported!
Read codes failed
Performed by 3.0.1.6 Software version.
 
Old 12-19-2020, 08:02   #8 (permalink)
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I have same issue with this model. also tried rooting but all solution online doesn't help for now.
 
Old 12-19-2020, 09:01   #9 (permalink)
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INFO : 12/18/2020 6:15:47 PM > Work ID: 000000000047229A
INFO : 12/18/2020 6:15:49 PM > Platform: Samsung Android
INFO : 12/18/2020 6:15:49 PM > Selected port: COM1
INFO : 12/18/2020 6:15:49 PM > Selected model: SM-A217F
INFO : 12/18/2020 6:15:49 PM > Operation: Read Codes - Via DIAG and ADB (June 2020 Method)
WARN : 12/18/2020 6:15:49 PM > Please, press "OK" button on the phone to allow USB debugging.
INFO : 12/18/2020 6:15:54 PM > Detected phone model: SM-A217F
INFO : 12/18/2020 6:15:54 PM > Firmware compiled date: Sat Oct 10 16:16:30 KST 2020
INFO : 12/18/2020 6:15:54 PM > PDA version: A217FZHU3ATI7
INFO : 12/18/2020 6:15:54 PM > CSC version: A217FOZS3ATI7
INFO : 12/18/2020 6:15:54 PM > SW version: A217FXXU3ATI7
INFO : 12/18/2020 6:15:54 PM > Build number: QB16980127
INFO : 12/18/2020 6:15:55 PM > Phone SN: R58N647YDGW
INFO : 12/18/2020 6:15:55 PM > Android version: 10 (QP1A.190711.020)
INFO : 12/18/2020 6:15:55 PM > Sales code: TGY
INFO : 12/18/2020 6:15:55 PM > Country: Hong Kong
INFO : 12/18/2020 6:15:55 PM > HW platform: universal3830
INFO : 12/18/2020 6:15:55 PM > HW Chip: unknown
INFO : 12/18/2020 6:15:55 PM > HW Modem: SHANNON318
INFO : 12/18/2020 6:15:55 PM > Security patch level: 2020-09-01
INFO : 12/18/2020 6:15:55 PM > Warranty Void: 0
INFO : 12/18/2020 6:15:55 PM > SIM 1 status: absent
INFO : 12/18/2020 6:15:55 PM > SIM 2 status: absent
INFO : 12/18/2020 6:15:55 PM > Codename: a21szh
INFO : 12/18/2020 6:15:55 PM > Searching for USB diagnostic port...
WARN : 12/18/2020 6:15:55 PM > OK
INFO : 12/18/2020 6:15:55 PM > Connecting...
WARN : 12/18/2020 6:15:55 PM > OK
WARN : 12/18/2020 6:15:55 PM > Phone will restart now. Please don't disconnect cable!
INFO : 12/18/2020 6:15:56 PM > Rebooting phone...
WARN : 12/18/2020 6:15:59 PM > OK
INFO : 12/18/2020 6:15:59 PM > Searching for ADB device...
WARN : 12/18/2020 6:17:08 PM > OK
INFO : 12/18/2020 6:17:08 PM > Connecting to server...
WARN : 12/18/2020 6:17:11 PM > OK
INFO : 12/18/2020 6:17:11 PM > Checking smart card...
WARN : 12/18/2020 6:17:24 PM > OK
INFO : 12/18/2020 6:17:24 PM > Username: oct_wUoFxz9
INFO : 12/18/2020 6:17:24 PM > Authorizing...
WARN : 12/18/2020 6:17:28 PM > OK
INFO : 12/18/2020 6:17:28 PM > Checking balance...
WARN : 12/18/2020 6:17:32 PM > OK
INFO : 12/18/2020 6:17:32 PM > Your balance: 140 credits.
INFO : 12/18/2020 6:17:32 PM > Checking operation...
WARN : 12/18/2020 6:17:35 PM > OK
INFO : 12/18/2020 6:17:42 PM > Checking operation...
WARN : 12/18/2020 6:17:46 PM > OK
ERROR : 12/18/2020 6:17:50 PM > Device's modem A217FXXU3ATI7 (QB16980127) is not supported!
ERROR : 12/18/2020 6:17:50 PM > Read codes failed
INFO : 12/18/2020 6:17:51 PM > Performed by 3.0.1.6 Software version.
 
Old 12-19-2020, 10:09   #10 (permalink)
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@Solo p and khaled4701

Hello.

Please, read attentive our previous message!

Quote:
Please try to use second method of Read codes operation (with root via adb interface), post here results.
 
Old 12-20-2020, 03:31   #11 (permalink)
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Quote:
Originally Posted by Octopus support View Post
@Solo p and khaled4701

Hello.

Please, read attentive our previous message!



Yes Rooting i guess would work. However rooting this specific model seems not possible with countless method on net. the only root that actually work are with custom rom which i also tried and work. However the issue is that once rooted on this custom rom octopus cannot detect the model.



if there are any solution to root please advise. i had gone through this forum and few others XDA, MartinView, gsmdevelopers & youtube with all responds showing no success.


Patch boot.img files also cannot work on this new security patch as yet.



the only solution which i stated working but with custom rom is with link below incase this might help someone to come up with a root method with official A217f U3 firmware.


https://www.youtube.com/watch?v=LmjJpHDlAro
 
Old 12-21-2020, 08:33   #12 (permalink)
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Hello.

Did you try to use EFTSU root solution?
 
Old 12-22-2020, 01:08   #13 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Did you try to use EFTSU root solution?
EFTSU not working as well.
 
Old 12-22-2020, 05:50   #14 (permalink)
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there are no current root solution for u3 of this device..i exhausted all methods available and still no luck
 
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