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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-02-2024, 22:51   #1 (permalink)
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SM-A217M Unlock MDM Question [Answered]

I have problems with this a21s that accepts the program but it relocks, it is not stable, it does not allow the equipment to be manipulated, I request re-entry of the credits






Work ID: 0000000001E3E151
Starting Unlock MDM (Mar.2024)
Selected model: SM-A217M
Make factory data reset and connect the phone on first page of activation stage to PC via USB.
Phone must be in Setup Wizard mode
Connect powered-on device to PC!
Searching modem port...
OK
Input IMEI: 356389810169877
Input SN: RF8R70KRM3A
Connecting to server...
Username: widaloba2
Your balance: 0 credits
Sending device information..
OK
Choose unlock method!
QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-A217M
Fingerprint: samsung/a21sub/a21s:12/SP1A.210812.016/A217MUBSBDWK1:user/release-keys
Firmware compiled date: Wed Nov 8 23:19:24 KST 2023
PDA version: A217MUBSBDWK1
CSC version: A217MOWOBDWK1
SW version: A217MUBSBDWK1
Build number: QB25367532
Phone SN: RF8R70KRM3A
Android version: 12 (SP1A.210812.016)
Sales code: COO
Carrier Id: COO
Country: Colombia
HW platform: exynos850
HW Chip: universal3830
HW Modem: MP 0.500
Security patch level: 2023-11-01
Warranty Void: 0
Codename: a21sub
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON318
Starting exploit...
Activating service...
Method #1 currently not supported for this device. Do you want to use method #2?
Using method #2
High security detected!
When unlocking the device, the screen may blink for a few seconds.
You can switch MdmGuard to alternative mode without lockscreen to remove this (read software help).
Warning: After rebooting the device, a MDM lock may appear. MDM Guard service will turn off the screen and the MDM lock will disappear. This may happen a few times after reboot.
MDM Guard service was activated.
Complete the Setup Wizard on the device.
MDM Guard service will restrict OTA updates on your device to prevent relock.
Unlock MDM (Mar.2024) done
Execution time 6 minute(s) 41 second(s)
Performed by 4.3.0.1 Software version.
Attached Images
File Type: jpg Screenshot_20240502-164257_Google Play Store.jpg (301.0 KB, 5 views)
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Old 05-03-2024, 06:33   #2 (permalink)
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Hello.

For some devices, you may need to perform the operation 2 to 5 times. Just try the operation again.

That's why if your username and device serial number match, you can try the operation for free and an infinite number of times.

Repeat operation and post here results. We'll check where can be the problem in more detail.
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Old 05-03-2024, 16:17   #3 (permalink)
Crazy Poster
 
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I tried many times then proceeded to throw it away the application came in but it is unstable there is constant relocking I left it for several days to see if it improved but nothing for that reason I ask for a refund of the credits since the program does not allow the cell phone to be manipulated due to its relocking
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File Type: jpg Screenshot_20240502-164257_Google Play Store.jpg (301.0 KB, 7 views)
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Old 05-04-2024, 10:08   #4 (permalink)
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Please, check your PM.
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