A326U T-mobile after unlock still locked [Answered] - GSM-Forum

Maratello · 01-04-2023, 16:29

Work ID: 00000000019B0E7C
Starting Unlock (Jul.2022)
Selected model: SM-A326U
Turn on USB debugging on the phone.
For work with MTK devices install "MTK USB Driver"(How to install).
Connect powered-on phone to PC using USB via ADB.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
Reading info...
Detected model: SM-A326U
Fingerprint: samsung/a32xsq/a32x:12/SP1A.210812.016/A326USQS8BVL3:user/release-keys
Firmware compiled date: Fri Dec 9 14:16:05 KST 2022
PDA version: A326USQS8BVL3
CSC version: A326UOYN8BVL3
SW version: A326USQS8BVL3
Build number: A32X_USA_SINGLE
Phone SN: RFCT117DL7M
Android version: 12 (SP1A.210812.016)
Sales code: XAA
Carrier Id: TMB
Country: USA
HW platform: mt6853
HW Chip: mt6853
HW Modem: REV1.0
Security patch level: 2022-11-01
Warranty Void: 0
Codename: a32xsq
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: MT6853
You will need to enter zero code ("0000000000000000") after every reboot
Searching modem port...
OK
Connecting to server...
Username: xxxxxxxx
Your balance: 244 credits
Sending device information..
OK
Your account will be charged for 60 credits. Do you want to continue?
Preparing to unlock...
Start unlocking operation.
Rebooting device...
OK
Connecting device in Download Mode...
OK
Connected successfully to port: COM43
Connecting device in Download Mode...
OK
Connected successfully to port: COM43
Waiting for driver to init...
OK
Target config: e5
Brom version: 5
Boot loader version: fe
HW Chip : MT6853
HW Version : 8a00.ca00.0.0
Reconnecting...
OK
HW Chip : MT6853
HW Version : 8a00.ca00.0.0
Reading preloader...
Mobile Status: brom
Sending bootloader info...
Initializing memory flash...
Initializing successfully completed
Detected UFS flash
Bypassing security...
Unlocking. Please wait...
You will need to enter zero code ("0000000000000000") after every reboot
OK
Connecting device in Download Mode...
OK
Connected successfully to port: COM43
Unlock (Jul.2022) done
Execution time 1 minute(s) 49 second(s)
Performed by 4.0.9.1 Software version.

Now when I try to enter code (16 times "0") phone show me wrong unlock code.

Octopus support · 01-05-2023, 07:51

Hello

Please, send us the video, where we can see that device still locked.

Maratello · 01-05-2023, 10:12

here youtube link
https://youtube.com/shorts/abziWgITGgI?feature=share

Octopus support · 01-06-2023, 08:29

Hello

Thanks for your feedback, we are working on this problem right now.

Also, please check your balance.

01-04-2023, 16:29	#1 (permalink)
Maratello Freak Poster Join Date: Jul 2003 Location: Lithuania Age: 51 Posts: 327 Member: 34549 Status: Offline Thanks Meter: 41	A326U T-mobile after unlock still locked [Answered] Work ID: 00000000019B0E7C Starting Unlock (Jul.2022) Selected model: SM-A326U Turn on USB debugging on the phone. For work with MTK devices install "MTK USB Driver"(How to install). Connect powered-on phone to PC using USB via ADB. Searching ADB devices... Press "OK" button on the device to allow USB debugging OK Reading info... Detected model: SM-A326U Fingerprint: samsung/a32xsq/a32x:12/SP1A.210812.016/A326USQS8BVL3:user/release-keys Firmware compiled date: Fri Dec 9 14:16:05 KST 2022 PDA version: A326USQS8BVL3 CSC version: A326UOYN8BVL3 SW version: A326USQS8BVL3 Build number: A32X_USA_SINGLE Phone SN: RFCT117DL7M Android version: 12 (SP1A.210812.016) Sales code: XAA Carrier Id: TMB Country: USA HW platform: mt6853 HW Chip: mt6853 HW Modem: REV1.0 Security patch level: 2022-11-01 Warranty Void: 0 Codename: a32xsq SIM 1 status: ABSENT SIM 2 status: ABSENT Modem board: MT6853 You will need to enter zero code ("0000000000000000") after every reboot Searching modem port... OK Connecting to server... Username: xxxxxxxx Your balance: 244 credits Sending device information.. OK Your account will be charged for 60 credits. Do you want to continue? Preparing to unlock... Start unlocking operation. Rebooting device... OK Connecting device in Download Mode... OK Connected successfully to port: COM43 Connecting device in Download Mode... OK Connected successfully to port: COM43 Waiting for driver to init... OK Target config: e5 Brom version: 5 Boot loader version: fe HW Chip : MT6853 HW Version : 8a00.ca00.0.0 Reconnecting... OK HW Chip : MT6853 HW Version : 8a00.ca00.0.0 Reading preloader... Mobile Status: brom Sending bootloader info... Initializing memory flash... Initializing successfully completed Detected UFS flash Bypassing security... Unlocking. Please wait... You will need to enter zero code ("0000000000000000") after every reboot OK Connecting device in Download Mode... OK Connected successfully to port: COM43 Unlock (Jul.2022) done Execution time 1 minute(s) 49 second(s) Performed by 4.0.9.1 Software version. Now when I try to enter code (16 times "0") phone show me wrong unlock code.

01-05-2023, 07:51	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,159 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello Please, send us the video, where we can see that device still locked.

01-05-2023, 10:12	#3 (permalink)
Maratello Freak Poster Join Date: Jul 2003 Location: Lithuania Age: 51 Posts: 327 Member: 34549 Status: Offline Thanks Meter: 41	here youtube link https://youtube.com/shorts/abziWgITGgI?feature=share

01-06-2023, 08:29	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,159 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello Thanks for your feedback, we are working on this problem right now. Also, please check your balance.