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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-08-2021, 14:01   #1 (permalink)
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A715f unlock error??? [Answered]


Welcome to Octoplus Box Samsung software version 3.0.6.1
Card S/N : 00048180
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM14
Selected model: SM-A715F
Mode: Emergency
Codes for SM-A715F phone in emergency mode can’t be read
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C8CD5
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-A715F
Firmware compiled date: Thu Feb 18 21:37:43 KST 2021
PDA version: A715FXXU3BUB5
CSC version: A715FOBE3BUB7
SW version: A715FXXU3BUB4
Build number: 18209357
Android version: 11 (RP1A.200720.012)
Sales code: EVR
Country: UK
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2021-02-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C8CEA
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other
operations which can use your CPU/RAM resources during the
operation!

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-A715F
Firmware compiled date: Thu Feb 18 21:37:43 KST 2021
PDA version: A715FXXU3BUB5
CSC version: A715FOBE3BUB7
SW version: A715FXXU3BUB4
Build number: 18209357
Android version: 11 (RP1A.200720.012)
Sales code: EVR
Country: UK
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2021-02-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sales_servicegsm9
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Detecting high security level.
Rebooting phone in Upload Mode...
Please type *#0808# and select "DM+MODEM+ADB"
Read codes failed
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C8E01
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other
operations which can use your CPU/RAM resources during the
operation!

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-A715F
Firmware compiled date: Thu Feb 18 21:37:43 KST 2021
PDA version: A715FXXU3BUB5
CSC version: A715FOBE3BUB7
SW version: A715FXXU3BUB4
Build number: 18209357
Android version: 11 (RP1A.200720.012)
Sales code: EVR
Country: UK
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2021-02-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sales_servicegsm9
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Detecting high security level.
Rebooting phone in Upload Mode...
Searching for USB diagnostic port...
Reading info...
Mode: Normal
Firmware compiled date: Jan 10 2021
Firmware compiled time: 17:00:00
Firmware released date: Feb 11 2021
Firmware released time: 07:19:56
SW Version: MPSS.AT.4.3.c3-00140-SM6150_GEN_PACK-2
Searching for a phone. Please wait...
Upload Mode interface not found!
Read codes failed
Performed by 3.0.6.1 Software version.

solution nu read unlock code ?
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Old 07-08-2021, 14:16   #2 (permalink)
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Post

Welcome to Octoplus Box Samsung software version 3.0.6.1
Card S/N : 00048180
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM14
Selected model: SM-A715F
Mode: Emergency
Codes for SM-A715F phone in emergency mode can’t be read
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C9309
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-A715F
Firmware compiled date: Thu Feb 18 21:37:43 KST 2021
PDA version: A715FXXU3BUB5
CSC version: A715FOBE3BUB7
SW version: A715FXXU3BUB4
Build number: 18209357
Android version: 11 (RP1A.200720.012)
Sales code: EVR
Country: UK
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2021-02-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C9319
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other
operations which can use your CPU/RAM resources during the
operation!

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-A715F
Firmware compiled date: Thu Feb 18 21:37:43 KST 2021
PDA version: A715FXXU3BUB5
CSC version: A715FOBE3BUB7
SW version: A715FXXU3BUB4
Build number: 18209357
Android version: 11 (RP1A.200720.012)
Sales code: EVR
Country: UK
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2021-02-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sales_servicegsm9
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Detecting high security level.
Rebooting phone in Upload Mode...failed
Read codes failed
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C9411
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other
operations which can use your CPU/RAM resources during the
operation!

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-A715F
Firmware compiled date: Thu Feb 18 21:37:43 KST 2021
PDA version: A715FXXU3BUB5
CSC version: A715FOBE3BUB7
SW version: A715FXXU3BUB4
Build number: 18209357
Android version: 11 (RP1A.200720.012)
Sales code: EVR
Country: UK
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2021-02-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sales_servicegsm9
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Detecting high security level.
Rebooting phone in Upload Mode...failed
Read codes failed
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C948F
Platform: Samsung Android
Selected port: COM141
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other
operations which can use your CPU/RAM resources during the
operation!

Continue?
Searching for a phone. Please wait...
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Read codes failed
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013C94CF
Platform: Samsung Android
Selected port: COM141
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other
operations which can use your CPU/RAM resources during the
operation!

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-A715F
Firmware compiled date: Thu Feb 18 21:37:43 KST 2021
PDA version: A715FXXU3BUB5
CSC version: A715FOBE3BUB7
SW version: A715FXXU3BUB4
Build number: 18209357
Android version: 11 (RP1A.200720.012)
Sales code: EVR
Country: UK
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2021-02-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sales_servicegsm9
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Detecting high security level.
Rebooting phone in Upload Mode...
Searching for USB diagnostic port...
Reading info...
Mode: Normal
Firmware compiled date: Jan 10 2021
Firmware compiled time: 17:00:00
Firmware released date: Feb 11 2021
Firmware released time: 07:19:56
SW Version: MPSS.AT.4.3.c3-00140-SM6150_GEN_PACK-2
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...
Data error (0x00000F11)
Read codes failed
  Reply With Quote
Old 07-08-2021, 14:22   #3 (permalink)
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Join Date: Oct 2009
Posts: 95,158
Member: 1146942
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Hello.

Please, try to re-flash your phone with firmware: A715FXXU3ATK1 then repeat Read codes operation once again and post here results.

Quote:
You can find this firmware on our Support Area (samsung/SM-A715F/A715FXXU3ATK1_Spain_Android_10/)
  Reply With Quote
Old 07-08-2021, 15:27   #4 (permalink)
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Join Date: Mar 2008
Location: FOCSANI
Age: 37
Posts: 877
Member: 718470
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Post

Welcome to Octoplus Box Samsung software version 3.0.6.1
Card S/N : 00048180
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM14
Selected model: SM-A715F
Mode: Emergency
Codes for SM-A715F phone in emergency mode can’t be read
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013CAF0E
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-A715F
Firmware compiled date: Fri Nov 13 18:38:05 KST 2020
PDA version: A715FXXU3ATK1
CSC version: A715FOTF3ATK1
SW version: A715FXXU3ATK1
Build number: 17342475
Android version: 10 (QP1A.190711.020)
Sales code: O2U
Country: UNITED KINGDOM
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2020-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
Performed by 3.0.6.1 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000013CAF27
Platform: Samsung Android
Selected port: COM14
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other
operations which can use your CPU/RAM resources during the
operation!

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-A715F
Firmware compiled date: Fri Nov 13 18:38:05 KST 2020
PDA version: A715FXXU3ATK1
CSC version: A715FOTF3ATK1
SW version: A715FXXU3ATK1
Build number: 17342475
Android version: 10 (QP1A.190711.020)
Sales code: O2U
Country: UNITED KINGDOM
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2020-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sales_servicegsm9
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Detecting high security level.
Rebooting phone in Upload Mode...
Searching for USB diagnostic port...
Reading info...
Mode: Normal
Firmware compiled date: Nov 03 2020
Firmware compiled time: 07:00:00
Firmware released date: Nov 4 2020
Firmware released time: 06:08:47
SW Version: MPSS.AT.4.3.c3-00109-SM6150_GEN_PACK-
2.315754.1.344089.1
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...
Data error (0x00000F11)
Read codes failed
Performed by 3.0.6.1 Software version.

after write firmware
A715F/A715FXXU3ATK1_Spain_Android_10
error unlock ??
??
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Old 07-08-2021, 15:49   #5 (permalink)
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Join Date: Oct 2009
Posts: 95,158
Member: 1146942
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Sonork: 100.1587278
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Sorry for inconvinience, please, try to reflash the phone with firmware
Quote:
ORS-A715FXXS3ATH2-20200817223041
and post here result.
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