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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-03-2022, 14:29   #1 (permalink)
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Device's modem A013GXXS4AVA3 is not supported [Answered]


Platform: Samsung Android
Selected port: COM5
Selected model: SM-A013G
Operation: Read info
Reading info, please wait
Detected phone model: SM-A013G
Firmware compiled date: Mon Jan 24 13:32:15 KST 2022
PDA version: A013GXXS4AVA3
CSC version: A013GOJM4AVA3
SW version: A013GXXS4AVA3
Build number: A01CORELTE_SEA_X
Phone SN: RZ8R608XV7B
Android version: 10 (QP1A190711020)
Sales code: XSG
Country: UAE
HW platform: mt6739
HW Chip: unknown
HW Modem: MT6739
Security patch level: 2022-01-01
SIM 1 status: absent
SIM 2 status: absent
Codename: a01corextc
Performed by 3073 Software version.

Platform: Samsung Android
Selected port: COM5
Selected model: SM-A013G
Operation: Repair IMEI A
Detected phone model: SM-A013G
Firmware compiled date: Mon Jan 24 13:32:15 KST 2022
PDA version: A013GXXS4AVA3
CSC version: A013GOJM4AVA3
SW version: A013GXXS4AVA3
Build number: A01CORELTE_SEA_X
Phone SN: RZ8R608XV7B
Android version: 10 (QP1A190711020)
Sales code: XSG
Country: UAE
HW platform: mt6739
HW Chip: unknown
HW Modem: MT6739
Security patch level: 2022-01-01
SIM 1 status: absent
SIM 2 status: absent
Codename: a01corextc
Phone will restart now Please don't disconnect cable!
Rebooting phone OK
Searching for ADB device OK
Connecting to server OK
Checking smart card OK
Username: B******
Authorizing OK
Checking balance OK
Your balance: 120 credits
Checking operation OK
Preparing phone
Device's modem A013GXXS4AVA3 (A01CORELTE_SEA_X) is not supported!
We'll try to add support for A013GXXS4AVA3 (A01CORELTE_SEA_X) modem in next 24 hours failed
Write IMEI failed
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Old 07-03-2022, 21:44   #2 (permalink)
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Hello.

We already added support of this modem, please, perform operation once again and post here result.
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