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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-19-2020, 01:41   #1 (permalink)
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error octoplus samsung [Answered]


Any version, windows 10

Helpme Please.
 
Old 07-19-2020, 04:29   #2 (permalink)
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repairing the imei of the rooted j260m bit11, the soft hangs with the sign "not responding" and sometimes shows that error message
 
Old 07-20-2020, 07:11   #3 (permalink)
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Hello.

Please post here full Software log of Repair IMEI operation, we will check it.

Quote:
You can find Software log here: C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG folder.
 
Old 07-20-2020, 19:26   #4 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please post here full Software log of Repair IMEI operation, we will check it.
INFO : 20/7/2020 15:15:08 > Connecting to server...
INFO : 20/7/2020 15:15:10 > Username: oct_NKHOHRP
INFO : 20/7/2020 15:15:10 > Authorizing...
INFO : 20/7/2020 15:15:12 > Checking balance...
WARN : 20/7/2020 15:15:13 > Your balance: 100 credits.
INFO : 20/7/2020 15:15:13 > Performed by 2.9.6.2 Software version.
INFO : 20/7/2020 15:15:18 > -----------------------------------------------------------------------------------
INFO : 20/7/2020 15:15:19 > Platform: Samsung Android
INFO : 20/7/2020 15:15:19 > Selected port: COM1
INFO : 20/7/2020 15:15:19 > Selected model: SM-A750G
INFO : 20/7/2020 15:15:19 > Operation: Repair IMEI A
INFO : 20/7/2020 15:15:21 > Detected phone model: SM-A750G
INFO : 20/7/2020 15:15:21 > Firmware compiled date: Thu Jun 4 00:33:09 KST 2020
INFO : 20/7/2020 15:15:21 > PDA version: A750GUBS6CTF1
INFO : 20/7/2020 15:15:21 > CSC version: A750GOWO6CTF1
INFO : 20/7/2020 15:15:21 > SW version: A750GNUBS6CTF1
INFO : 20/7/2020 15:15:21 > Build number: QB16023820
INFO : 20/7/2020 15:15:21 > Phone SN: R28M20B552W
INFO : 20/7/2020 15:15:21 > Android version: 10 (QP1A.190711.020)
INFO : 20/7/2020 15:15:21 > Sales code: ARO
INFO : 20/7/2020 15:15:21 > Country: Argentina
INFO : 20/7/2020 15:15:21 > HW platform: universal7885
INFO : 20/7/2020 15:15:21 > HW Chip: unknown
INFO : 20/7/2020 15:15:21 > HW Modem: SHANNON327
INFO : 20/7/2020 15:15:21 > Security patch level: 2020-06-01
INFO : 20/7/2020 15:15:21 > Warranty Void: 1
INFO : 20/7/2020 15:15:21 > SIM 1 status: loaded
INFO : 20/7/2020 15:15:21 > Codename: a7y18lteub
INFO : 20/7/2020 15:15:22 > -----------------------------------------------------------------------------------
WARN : 20/7/2020 15:15:22 > Connecting to server ..
INFO : 20/7/2020 15:15:22 > Username: oct_NKHOHRP
INFO : 20/7/2020 15:15:28 > Connect to server successfull.
INFO : 20/7/2020 15:15:28 > Checking smart card...
INFO : 20/7/2020 15:15:42 > Checking operation...
INFO : 20/7/2020 15:15:44 > OK
INFO : 20/7/2020 15:15:44 > -----------------------------------------------------------------------------------
INFO : 20/7/2020 15:15:44 > Checking Root:
INFO : 20/7/2020 15:15:45 > Phone is not Rooted.
INFO : 20/7/2020 15:15:45 > Rebooting phone
INFO : 20/7/2020 15:15:47 > Searching for a phone. Please wait...
INFO : 20/7/2020 15:16:40 > OK

----------------------------------------------------------

INFO : 19/7/2020 17:32:05 > Connecting to server...
INFO : 19/7/2020 17:32:06 > Username: oct_NKHOHRP
INFO : 19/7/2020 17:32:06 > Authorizing...
INFO : 19/7/2020 17:32:08 > Checking balance...
WARN : 19/7/2020 17:32:10 > Your balance: 100 credits.
INFO : 19/7/2020 17:32:10 > Performed by 2.9.6.2 Software version.
INFO : 19/7/2020 17:32:30 > -----------------------------------------------------------------------------------
INFO : 19/7/2020 17:32:32 > Platform: Samsung Android
INFO : 19/7/2020 17:32:32 > Selected port: COM1
INFO : 19/7/2020 17:32:32 > Selected model: SM-J260M
INFO : 19/7/2020 17:32:32 > Operation: Repair IMEI A
INFO : 19/7/2020 17:32:36 > Detected phone model: SM-J260M
INFO : 19/7/2020 17:32:36 > Firmware compiled date: Tue May 26 23:34:58 KST 2020
INFO : 19/7/2020 17:32:36 > PDA version: J260MUBSBATE8
INFO : 19/7/2020 17:32:36 > CSC version: J260MOWBBATE1
INFO : 19/7/2020 17:32:36 > SW version: J260MUBSBATE3
INFO : 19/7/2020 17:32:36 > Build number: QB15937253
INFO : 19/7/2020 17:32:36 > Phone SN: R28M31SZ54E
INFO : 19/7/2020 17:32:36 > Android version: 8.1.0 (M1AJB)
INFO : 19/7/2020 17:32:36 > Sales code: PSN
INFO : 19/7/2020 17:32:36 > Country: Argentina
INFO : 19/7/2020 17:32:36 > HW platform: exynos5
INFO : 19/7/2020 17:32:37 > HW Chip: exynos7570
INFO : 19/7/2020 17:32:37 > HW Modem: SHANNON305
INFO : 19/7/2020 17:32:37 > Security patch level: 2020-06-01
INFO : 19/7/2020 17:32:37 > Warranty Void: 1
INFO : 19/7/2020 17:32:37 > SIM 1 status: absent
INFO : 19/7/2020 17:32:37 > Codename: j2corelteub
INFO : 19/7/2020 17:32:37 > -----------------------------------------------------------------------------------
WARN : 19/7/2020 17:32:37 > Connecting to server ..
INFO : 19/7/2020 17:32:37 > Username: oct_NKHOHRP
INFO : 19/7/2020 17:32:42 > Connect to server successfull.
INFO : 19/7/2020 17:32:42 > Checking smart card...
INFO : 19/7/2020 17:32:56 > Checking operation...
INFO : 19/7/2020 17:32:58 > OK
INFO : 19/7/2020 17:32:58 > -----------------------------------------------------------------------------------
INFO : 19/7/2020 17:32:58 > Checking Root:
INFO : 19/7/2020 17:32:58 > Phone is Rooted.


in both cases the software is frozen and the same poster appears

and I have to force the program to close

 
Old 07-21-2020, 07:22   #5 (permalink)
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Hello.

Unfortunately, your device has a latest security patch which is not supported.

Quote:
Security patch level: 2020-06-01
 
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Old 07-21-2020, 18:26   #6 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Unfortunately, your device has a latest security patch which is not supported.
Ok, update 2.9.6 is fake
https://forum.gsmhosting.com/vbb/f68.../#post14132760

Enviado desde mi POCOPHONE F1 mediante Tapatalk
 
Old 07-21-2020, 21:52   #7 (permalink)
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solved with ******, after the root and with ng in cheking it is necessary to flash the modem of the combination. And there they give the option of February 2020.

Last edited by Octopus support; 07-22-2020 at 06:47.
 
Old 07-22-2020, 06:51   #8 (permalink)
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Quote:
Originally Posted by ktre View Post
Ok, update 2.9.6 is fake
https://forum.gsmhosting.com/vbb/f68.../#post14132760

Enviado desde mi POCOPHONE F1 mediante Tapatalk
Read codes and Repair IMEI /Network is not same operations, read attentive news for update 2.9.6!
 
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