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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-06-2015, 09:03   #1 (permalink)
Freak Poster
 
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Sending mainloader Failed


Platform: Samsung Spreadtrum
Selected port: COM137
Selected model: GT-S5611
Selected port: USB
To connect GT-S5611 phone perform the following steps:
1. Disconnect phone battery.
2. Press and hold "1" button, connect USB cable.
3. Connect battery.
Connecting...
Phone found.
Sending preloader...
Preloader send successfully
Sending mainloader...
Sending mainloader Failed
 
Old 01-06-2015, 09:14   #2 (permalink)
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Hello.

Please install/reinstall required drivers, restart PC and repeat the operation.
SAMSUNG USB Driver for Mobile Phones
SCIUSB2SERIAL
Samsung Spreadtrum Driver x86
 
Old 01-06-2015, 11:03   #3 (permalink)
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im doing everything but same error
 
Old 01-06-2015, 11:07   #4 (permalink)
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Contact us to Skype, or Yahoo! Messenger, we will check where can be the problem. Our contacts You can find in our profile.
 
Old 01-19-2015, 12:32   #5 (permalink)
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same problem here.

used 2 different pc-s and 2 different boxes (octoplus & z3x).

software cannot load main loader on both boxes. drivers installed succesfully.

phone is locked on orange romania and has coustumised orange romanian firmware.
 
Old 01-19-2015, 12:39   #6 (permalink)
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Hello.

Please install/reinstall required drivers, restart PC and repeat the operation.

SAMSUNG USB Driver for Mobile Phones
SCIUSB2SERIAL
Samsung Spreadtrum Driver x86

Try on the PC with Win XP and with Win 7.

If the problem is the same, contact us to Skype, ICQ or Yahoo! Messenger, we will check where can be the problem with your phone. Our contacts You can find in our profile.
 
Old 01-19-2015, 12:48   #7 (permalink)
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already tried win xp and win 7, qill contact you onthemorrow morning. 10x.
 
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