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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-07-2016, 01:49   #1 (permalink)
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SM-J700M reset FRP fail


Bienvenido en Octoplus/Octopus Box Samsung software versión 2.2.5
-----------------------------------------------------------------------------------
To connect SM-J700M phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM5
Modelo seleccionado: SM-J700M
To put SM-J700M into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.5 software version
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Old 05-07-2016, 03:14   #2 (permalink)
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Flash sboot mate, then repeat FRP procedure.


Br,
xerraco
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Old 05-07-2016, 11:26   #3 (permalink)
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Hello.

Problem with reset of FRP lock can occur if phone has latest firmware. Samsung disabled ability to remove FRP lock in latest firmwares.

You can try to reflash the phone with older firmware, then repeat "Reset FRP/Reactivation/EE" operation.
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