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Reload this Page Sm-g960f unlock failed please help... [Answered]
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Old 05-03-2021, 11:26   #1 (permalink)
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Sm-g960f unlock failed please help... [Answered]

HELLO OCTOPLUS TEAM I NEED YOUR HELP I HAVE READ NETWORK LOCK CODE WITH OCTOPLUS ITS GIVEN SOME CODE BUT THAT CODE NOT WORKING MY PHONE MY 80 CREDITS CONSUMED PLEASE SOLVE MY PROBLEM OR REFUND MY CREDITS THANKS.


HERE IS LOGS



INFO : 03/05/2021 10:35:53 AM > Work ID: 0000000000F39B92
INFO : 03/05/2021 10:35:54 AM > Platform: Samsung Android
INFO : 03/05/2021 10:35:54 AM > Selected port: COM1
INFO : 03/05/2021 10:35:54 AM > Selected model: SM-G960F
INFO : 03/05/2021 10:35:54 AM > Operation: Read Codes - Any KNOX. Latest Firmwares are supported!
WARN : 03/05/2021 10:35:56 AM > Please, press "OK" button on the phone to allow USB debugging.
INFO : 03/05/2021 10:35:59 AM > Detected phone model: SM-G960F
INFO : 03/05/2021 10:36:00 AM > Firmware compiled date: Wed Jun 10 20:45:37 KST 2020
INFO : 03/05/2021 10:36:00 AM > PDA version: G960FXXU9ETF6
INFO : 03/05/2021 10:36:00 AM > CSC version: G960FODX9ETF6
INFO : 03/05/2021 10:36:00 AM > SW version: G960FXXU9ETF2
INFO : 03/05/2021 10:36:00 AM > Build number: QB16017859
INFO : 03/05/2021 10:36:00 AM > Phone SN: R58K22TFEVH
INFO : 03/05/2021 10:36:00 AM > Android version: 10 (QP1A.190711.020)
INFO : 03/05/2021 10:36:00 AM > Sales code: DTM
INFO : 03/05/2021 10:36:00 AM > Country: Germany
INFO : 03/05/2021 10:36:00 AM > HW platform: universal9810
INFO : 03/05/2021 10:36:00 AM > HW Chip: unknown
INFO : 03/05/2021 10:36:00 AM > HW Modem: SHANNON360
INFO : 03/05/2021 10:36:00 AM > Security patch level: 2020-06-01
INFO : 03/05/2021 10:36:00 AM > Warranty Void: 1
INFO : 03/05/2021 10:36:00 AM > SIM 1 status: absent
INFO : 03/05/2021 10:36:00 AM > Codename: starltexx
INFO : 03/05/2021 10:36:00 AM > Checking root...
INFO : 03/05/2021 10:36:01 AM > Checking device status...
WARN : 03/05/2021 10:36:01 AM > OK
WARN : 03/05/2021 10:36:04 AM > OK
WARN : 03/05/2021 10:36:04 AM > Phone will restart now. Please don't disconnect cable!
INFO : 03/05/2021 10:36:04 AM > Rebooting phone...
WARN : 03/05/2021 10:36:09 AM > OK
INFO : 03/05/2021 10:36:09 AM > Searching for ADB device...
WARN : 03/05/2021 10:36:56 AM > OK
INFO : 03/05/2021 10:36:56 AM > Checking root...
WARN : 03/05/2021 10:36:56 AM > OK
INFO : 03/05/2021 10:36:56 AM > Connecting to server...
WARN : 03/05/2021 10:36:59 AM > OK
INFO : 03/05/2021 10:36:59 AM > Checking smart card...
WARN : 03/05/2021 10:37:09 AM > OK
INFO : 03/05/2021 10:37:09 AM > Username:
INFO : 03/05/2021 10:37:09 AM > Authorizing...
ERROR : 03/05/2021 10:37:11 AM > failed
ERROR : 03/05/2021 10:37:11 AM > Login error: Wrong username!
ERROR : 03/05/2021 10:37:12 AM > failed
ERROR : 03/05/2021 10:37:12 AM > Read codes failed
INFO : 03/05/2021 10:37:12 AM > Performed by 3.0.2.7 Software version.
INFO : 03/05/2021 10:37:50 AM > -----------------------------------------------------------------------------------
INFO : 03/05/2021 10:37:50 AM > Connecting to server...
INFO : 03/05/2021 10:37:53 AM > Username: zei5fns
INFO : 03/05/2021 10:37:53 AM > Authorizing...
INFO : 03/05/2021 10:37:57 AM > Checking balance...
WARN : 03/05/2021 10:37:59 AM > Your balance: 100 credits.
INFO : 03/05/2021 10:37:59 AM > Performed by 3.0.2.7 Software version.
INFO : 03/05/2021 10:38:09 AM > -----------------------------------------------------------------------------------
INFO : 03/05/2021 10:38:12 AM > Work ID: 0000000000F39BD0
INFO : 03/05/2021 10:38:14 AM > Platform: Samsung Android
INFO : 03/05/2021 10:38:14 AM > Selected port: COM1
INFO : 03/05/2021 10:38:14 AM > Selected model: SM-G960F
INFO : 03/05/2021 10:38:14 AM > Operation: Read Codes - Any KNOX. Latest Firmwares are supported!
INFO : 03/05/2021 10:38:15 AM > Detected phone model: SM-G960F
INFO : 03/05/2021 10:38:15 AM > Firmware compiled date: Wed Jun 10 20:45:37 KST 2020
INFO : 03/05/2021 10:38:15 AM > PDA version: G960FXXU9ETF6
INFO : 03/05/2021 10:38:15 AM > CSC version: G960FODX9ETF6
INFO : 03/05/2021 10:38:15 AM > SW version: G960FXXU9ETF2
INFO : 03/05/2021 10:38:15 AM > Build number: QB16017859
INFO : 03/05/2021 10:38:16 AM > Phone SN: R58K22TFEVH
INFO : 03/05/2021 10:38:16 AM > Android version: 10 (QP1A.190711.020)
INFO : 03/05/2021 10:38:16 AM > Sales code: DTM
INFO : 03/05/2021 10:38:16 AM > Country: Germany
INFO : 03/05/2021 10:38:16 AM > HW platform: universal9810
INFO : 03/05/2021 10:38:16 AM > HW Chip: unknown
INFO : 03/05/2021 10:38:16 AM > HW Modem: SHANNON360
INFO : 03/05/2021 10:38:16 AM > Security patch level: 2020-06-01
INFO : 03/05/2021 10:38:16 AM > Warranty Void: 1
INFO : 03/05/2021 10:38:16 AM > SIM 1 status: absent
INFO : 03/05/2021 10:38:16 AM > Codename: starltexx
INFO : 03/05/2021 10:38:16 AM > Checking root...
INFO : 03/05/2021 10:38:16 AM > Checking device status...
WARN : 03/05/2021 10:38:16 AM > OK
WARN : 03/05/2021 10:38:20 AM > OK
WARN : 03/05/2021 10:38:20 AM > Phone will restart now. Please don't disconnect cable!
INFO : 03/05/2021 10:38:20 AM > Rebooting phone...
WARN : 03/05/2021 10:38:25 AM > OK
INFO : 03/05/2021 10:38:25 AM > Searching for ADB device...
WARN : 03/05/2021 10:39:08 AM > OK
INFO : 03/05/2021 10:39:08 AM > Checking root...
WARN : 03/05/2021 10:39:09 AM > OK
INFO : 03/05/2021 10:39:09 AM > Connecting to server...
WARN : 03/05/2021 10:39:11 AM > OK
INFO : 03/05/2021 10:39:11 AM > Checking smart card...
WARN : 03/05/2021 10:39:21 AM > OK
INFO : 03/05/2021 10:39:21 AM > Username: zei5fns
INFO : 03/05/2021 10:39:21 AM > Authorizing...
WARN : 03/05/2021 10:39:23 AM > OK
INFO : 03/05/2021 10:39:23 AM > Checking balance...
WARN : 03/05/2021 10:39:26 AM > OK
INFO : 03/05/2021 10:39:26 AM > Your balance: 100 credits.
INFO : 03/05/2021 10:39:26 AM > Checking operation...
WARN : 03/05/2021 10:39:28 AM > OK
INFO : 03/05/2021 10:39:54 AM > Initializing exploit...
WARN : 03/05/2021 10:40:23 AM > OK
INFO : 03/05/2021 10:40:24 AM > Checking operation...
WARN : 03/05/2021 10:40:34 AM > OK
INFO : 03/05/2021 10:40:34 AM > Bypassing security 1...
WARN : 03/05/2021 10:41:14 AM > OK
INFO : 03/05/2021 10:41:14 AM > Bypassing security 2...
WARN : 03/05/2021 10:41:19 AM > OK
INFO : 03/05/2021 10:41:19 AM > Reseting MSL...
WARN : 03/05/2021 10:41:58 AM > OK
INFO : 03/05/2021 10:41:58 AM > Reading codes...
WARN : 03/05/2021 10:42:06 AM > OK
WARN : 03/05/2021 10:42:15 AM > FREEZE: 13553170
WARN : 03/05/2021 10:42:15 AM > NET LOCK: 68118615
WARN : 03/05/2021 10:42:15 AM > SUB LOCK: 00000000
WARN : 03/05/2021 10:42:15 AM > SP LOCK: 00000000
WARN : 03/05/2021 10:42:15 AM > CP LOCK: 00000000
WARN : 03/05/2021 10:42:15 AM > SIM LOCK: 00000000
WARN : 03/05/2021 10:42:15 AM > Phone will restart now. Please don't disconnect cable!
INFO : 03/05/2021 10:42:15 AM > Rebooting phone...
WARN : 03/05/2021 10:42:18 AM > OK
INFO : 03/05/2021 10:42:19 AM > Performed by 3.0.2.7 Software version.
INFO : 03/05/2021 10:42:45 AM > -----------------------------------------------------------------------------------
INFO : 03/05/2021 10:42:45 AM > Connecting to server...
INFO : 03/05/2021 10:42:47 AM > Username: zei5fns
INFO : 03/05/2021 10:42:47 AM > Authorizing...
INFO : 03/05/2021 10:42:52 AM > Checking balance...
WARN : 03/05/2021 10:42:54 AM > Your balance: 20 credits.
INFO : 03/05/2021 10:42:54 AM > Performed by 3.0.2.7 Software version.
Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\03-05-2021_10-34-59.log" closed (03/05/2021 10:43:50 AM).
Attached Images
File Type: jpg 000.jpg (307.2 KB, 8 views)
File Type: jpg 0000.jpg (56.0 KB, 7 views)
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Old 05-03-2021, 12:04   #2 (permalink)
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Hello.

Please record the video where we can see how you enter codes and post here link, we will check it.
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Old 05-03-2021, 12:19   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please record the video where we can see how you enter codes and post here link, we will check it.



ok sir iam sending video
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Old 05-03-2021, 12:54   #4 (permalink)
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https://files.fm/f/cahmtfw67
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Old 05-03-2021, 12:54   #5 (permalink)
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https://files.fm/f/cahmtfw67


here is recorded video link
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Old 05-04-2021, 07:11   #6 (permalink)
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Hello.

Please, do Factory Reset operation then try to enter codes once again and post here result.
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Old 05-04-2021, 07:36   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, do Factory Reset operation then try to enter codes once again and post here result.



no success sir after doing factory reset network code not working same incorrect error plzzz give me solution sir
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Old 05-04-2021, 08:07   #8 (permalink)
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We added You one more attempt, please, try to repeat Read codes operation again and post here result.
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Old 05-04-2021, 08:45   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We added You one more attempt, please, try to repeat Read codes operation again and post here result.



ok sir iam again trying .
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Old 05-04-2021, 09:39   #10 (permalink)
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You must enter first freeze code and than enter nck code
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