G973F imei 000000000000000 [Answered] - GSM-Forum

aamigoo · 10-13-2020, 00:42

Hi
i have G973F with imei 000000000000000
I don't have the original imei
How to fix this issue please
thx

Octopus support · 10-13-2020, 07:46

Hello.

Please do Read info operation and post here log, we will check it.

aamigoo · 10-23-2020, 21:18

here is log

Welcome to Octoplus Box Samsung software version 3.0.0.2
Card S/N : 100010ADE
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G973F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G973F
Firmware compiled date: Wed Sep 9 01:52:33 KST 2020
PDA version: G973FXXS8CTI2
CSC version: G973FOWA8CTI2
SW version: G973FXXS8CTI3
Build number: QB16792250
Phone SN: RF8M12TBVYX
Android version: 10 (QP1A.190711.020)
Sales code: CHL
Country: Chile
HW platform: universal9820
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2020-09-01
Warranty Void: 0
SIM 1 status: loaded
SIM 2 status: absent
Codename: beyond1ltexx
Performed by 3.0.0.2 Software version.

Octopus support · 10-26-2020, 08:20

Hello.

Unfortunately, your phone have latest security patch which currently is not supported.

Quote:

Security patch level: 2020-09-01

10-13-2020, 00:42	#1 (permalink)
aamigoo No Life Poster Join Date: Jul 2012 Location: tunisia Posts: 1,194 Member: 1788877 Status: Offline Thanks Meter: 481	G973F imei 000000000000000 [Answered] Hi i have G973F with imei 000000000000000 I don't have the original imei How to fix this issue please thx

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10-13-2020, 07:46	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,142 Member: 2891705 Status: Offline Thanks Meter: 2,136	Hello. Please do Read info operation and post here log, we will check it.

10-23-2020, 21:18	#3 (permalink)
aamigoo No Life Poster Join Date: Jul 2012 Location: tunisia Posts: 1,194 Member: 1788877 Status: Offline Thanks Meter: 481	here is log Welcome to Octoplus Box Samsung software version 3.0.0.2 Card S/N : 100010ADE ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: SM-G973F Operation: Read info Reading info, please wait... Please, press "OK" button on the phone to allow USB debugging. Please, press "OK" button on the phone to allow USB debugging. Detected phone model: SM-G973F Firmware compiled date: Wed Sep 9 01:52:33 KST 2020 PDA version: G973FXXS8CTI2 CSC version: G973FOWA8CTI2 SW version: G973FXXS8CTI3 Build number: QB16792250 Phone SN: RF8M12TBVYX Android version: 10 (QP1A.190711.020) Sales code: CHL Country: Chile HW platform: universal9820 HW Chip: unknown HW Modem: SHANNON5000 Security patch level: 2020-09-01 Warranty Void: 0 SIM 1 status: loaded SIM 2 status: absent Codename: beyond1ltexx Performed by 3.0.0.2 Software version.