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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-29-2022, 16:23   #1 (permalink)
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s10 sprint unlcok issue [Answered]


Work ID: 0000000001978596
Starting Unlock (Sprint S10)
Selected model: SM-G973U
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
Reading info...
Detected model: SM-G973U
Fingerprint: samsung/beyond1qltesq/beyond1q:9/PPR1.180610.011/FA90_G973USQU4ATJ1:user/release-keys
Firmware compiled date: Mon Oct 19 11:21:07 KST 2020
PDA version: FA90_G973USQU4ATJ1
CSC version: unknown
SW version: G973USQU4ATF1
Build number: 16121330
Phone SN: RF8MC1KW2LF
Android version: 9 (PPR1.180610.011)
Sales code: unknown
Country: unknown
HW platform: qcom
HW Chip: msmnile
HW Modem: REV1.0
Security patch level: 2019-01-01
Warranty Void: 0
Codename: beyond1qltesq
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SM8150
Rebooting device...
Searching ADB devices...
Please Make QCN Backup before perform unlock operation!
Reading QCN, please wait...
Searching modem port...
Reading mobile property....
Reading mobile property....Done!
Reading Roaming List_0...Done!
Reading NV_Numbered Items....
Reading NV_Numbered Items....Done!
Reading NV SIM_1......
Reading NV_SIM_1....Done!
Reading NV SIM_2......
Reading NV_SIM_2....Done!
Reading NV_Items....
Reading NV_Items....Done!
Reading EFS backup....
Reading EFS Backup....Done
Reading Provisioning Item_Files....
Reading Provisioning_ItemFiles....Done
Starting exploit...
Connecting to server...
Username: pmuqbiz
Your balance: 100 credits
Sending device information..
Your account will be charged for 50 credits. Do you want to continue?
Sending Sw information..
Rebooting device to Upload Mode...
Searching upload mode interface...
Reading upload mode data. This may take a while...
Rebooting device...
Searching ADB devices...
Starting exploit...
Bypassing security 1...
Rebooting device...
Searching ADB devices...
Starting exploit...
Bypassing security 2...
Rebooting device...
Searching ADB devices...
Starting exploit...
Unlocking phone...
Rebooting device...
Searching ADB devices...
Starting exploit...
Unlocking phone...
Unlock (Sprint S10) failed
Execution time 9 minute(s) 5 second(s)
Performed by 4.0.5.0 Software version.
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Old 06-30-2022, 08:37   #2 (permalink)
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Hello

Please, insert sim-card to phone and send us screenshot of this.

What exact mobile career on your phone?
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Old 06-30-2022, 15:06   #3 (permalink)
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this new log and 3 photo
Work ID: 000000000198227C
Starting Unlock (Sprint Factory)
Selected model: SM-G973U
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
Reading info...
Detected model: SM-G973U
Fingerprint: samsung/beyond1qltesq/beyond1q:10/QP1A.190711.020/G973USQS4DTF6:user/release-keys
Firmware compiled date: Wed Jul 1 20:05:03 KST 2020
PDA version: G973USQS4DTF6
CSC version: G973UOYN4DTF6
SW version: G973USQS4DTF6
Build number: 16235112
Phone SN: RF8MC1KW2LF
Android version: 10 (QP1A.190711.020)
Sales code: SPR
Country: USA
HW platform: qcom
HW Chip: msmnile
HW Modem: SM8150.00
Security patch level: 2020-07-01
Warranty Void: 0
Codename: beyond1qltesq
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SM8150
Rebooting device...
Searching ADB devices...
Rebooting device...
Searching ADB devices...
Connecting to server...
Username: pmuqbiz
Your balance: 50 credits
Starting exploit...
Reading IMEI...
Checking lock status...
Lock status: Locked
Sending device information..
Your account will be charged for 50 credits. Do you want to continue?
Unlock (Sprint Factory) canceled
Execution time 4 minute(s) 24 second(s)
Performed by 4.0.5.1 Software version.
Attached Images
File Type: jpg 1.jpg (113.2 KB, 6 views)
File Type: jpg 2.jpg (88.0 KB, 7 views)
File Type: jpg 3.jpg (76.2 KB, 6 views)
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Old 06-30-2022, 15:28   #4 (permalink)
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Hello.

We added you one more attempt.

Please, perform Factory Sprint unlock and post here result.
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Old 06-30-2022, 16:29   #5 (permalink)
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thx sir
no lucky
here log
Work ID: 0000000001983350
Starting Unlock (Sprint Factory)
Selected model: SM-G973U
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
Reading info...
Detected model: SM-G973U
Fingerprint: samsung/beyond1qltesq/beyond1q:10/QP1A.190711.020/G973USQS4DTF6:user/release-keys
Firmware compiled date: Wed Jul 1 20:05:03 KST 2020
PDA version: G973USQS4DTF6
CSC version: G973UOYN4DTF6
SW version: G973USQS4DTF6
Build number: 16235112
Phone SN: RF8MC1KW2LF
Android version: 10 (QP1A.190711.020)
Sales code: SPR
Country: USA
HW platform: qcom
HW Chip: msmnile
HW Modem: SM8150.00
Security patch level: 2020-07-01
Warranty Void: 0
Codename: beyond1qltesq
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SM8150
Rebooting device...
Searching ADB devices...
Connecting to server...
Username: pmuqbiz
Your balance: 100 credits
Starting exploit...
Reading IMEI...
Checking lock status...
Lock status: Locked
Sending device information..
Your account will be charged for 50 credits. Do you want to continue?
Reading SIMLOCK...
Unlock (Sprint Factory) failed
Execution time 1 minute(s) 59 second(s)
Performed by 4.0.5.1 Software version.
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Old 06-30-2022, 16:31   #6 (permalink)
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Seems like phone is not locked by Sprint.

What exact mobile career on your phone?
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Old 06-30-2022, 16:53   #7 (permalink)
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Service Provider: SPR/SPR/TMB
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Old 06-30-2022, 17:10   #8 (permalink)
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If mobile career is T-Mobile, then Unlock is not supported for this phone.
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