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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-29-2020, 13:19   #1 (permalink)
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G975F imei Repair Probleme [Answered]


Welcome to Octoplus Box Samsung software version 2.9.6.2
Card S/N : 0000EBD6
-----------------------------------------------------------------------------------
To connect GT-I9060I phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9060I
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Phone SN: R58M775GMSW
Android version: 9 (PPR1.180610.011)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: loaded
SIM 2 status: loaded
Codename: beyond2ltexx
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G975F
Operation: Read security
Proper android device not found. Make sure that "USB debug" option on the device is turned on.
Reading security failed.
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G975F
Operation: Read security
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Phone SN: R58M775GMSW
Android version: 9 (PPR1.180610.011)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: loaded
SIM 2 status: loaded
Codename: beyond2ltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Reading security failed.
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G975F
Operation: Read EFS
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Phone SN: R58M775GMSW
Android version: 9 (PPR1.180610.011)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: loaded
SIM 2 status: loaded
Codename: beyond2ltexx
Checking Root:
Phone is Rooted.
Reading EFS, please wait...
EFS read successfully.
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G532F
Operation: Repair Security
Can't kill external ADB references. Please, close all programs that use ADB server.
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Phone SN: R58M775GMSW
Android version: 9 (PPR1.180610.011)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: loaded
SIM 2 status: loaded
Codename: beyond2ltexx
Checking Root:
Phone is Rooted.
Repairing...
Security repaired successfully
Phone will restart now. Please don't disconnect cable!
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G532F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Android version: 9 (PPR1.180610.011)
Sales code: XEF
Country: France
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: loaded
SIM 2 status: loaded
Codename: beyond2ltexx
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G975F
Operation: Repair IMEI A
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Android version: 9 (PPR1.180610.011)
Sales code: XEF
Country: France
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: loaded
SIM 2 status: loaded
Codename: beyond2ltexx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: UmairSahil
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is not Rooted.
Rebooting phone
Searching for a phone. Please wait...OK
Writing new phone IMEI...failed
Write IMEI failed
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G975F
Operation: Repair IMEI A
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Android version: 9 (PPR1.180610.011)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: beyond2ltexx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: UmairSahil
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Rebooting phone
Searching for a phone. Please wait...OK
Writing new phone IMEI...failed
Write IMEI failed
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G975F
Operation: Repair IMEI A
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Android version: 9 (PPR1.180610.011)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: beyond2ltexx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: UmairSahil
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Rebooting phone
Searching for a phone. Please wait...timeout
Phone not found.
Write IMEI failed
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G975F
Operation: Repair IMEI A
Detected phone model: SM-G975F
Firmware compiled date: Fri Jul 19 16:03:10 KST 2019
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
SW version: G975FXXU3ASG8
Build number: QB13372650
Android version: 9 (PPR1.180610.011)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: beyond2ltexx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: UmairSahil
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Rebooting phone
Searching for a phone. Please wait...OK
Writing new phone IMEI...failed
Write IMEI failed
Performed by 2.9.6.2 Software version.
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Old 07-29-2020, 14:27   #2 (permalink)
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Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. We will research where can be the problem and try to find solution.
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