GSM-Forum - galaxy note 3 invalid imei

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galaxy note 3 invalid imei

my galaxy note 3 imei is invalid basband is ok no repair imei option in octopus what can i do for solved this problem octopus team help me

Platform: Samsung Android
Selected port: COM12
Selected model: SM-N900
Searching for a phone. Please wait...
Phone found.
Firmware compiled date: Mon Feb 24 15:03:34 CST 2014
PDA version: Unknown
CSC version: Unknown
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.2.2 (JDQ39)

Hello.

Hello.

As You can see from this Software log, PDA and modem parts are damaged in your device:

Quote:

PDA version: Unknown
CSC version: Unknown
SW version: Unknown

This can be Software (modem firmware is damaged or You have written unsuitable firmware) or HW problem (most likely, in your case).

Try to re-flash the device with different firmwares from the Support Area and check whether modem is correct (SW is not Unknown) and only then (when phone's modem part will be correct) try to perform "Repair IMEI" operation. It is not possible to repair IMEI, if phone's modem part is damaged.