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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-25-2021, 23:00   #1 (permalink)
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Galaxy S20+ 5G IMEI Repair Not Working [Answered]


Work ID: 0000000001952F42
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G986B
Operation: Repair IMEI A
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G986B
Firmware compiled date: Thu May 13 19:00:51 KST 2021
PDA version: G986BXXS8DUE4
CSC version: G986BOXM8DUE4
SW version: G986BXXS8DUE4
Build number: QB19201289
Android version: 11 (RP1A.200720.012)
Sales code: VOD
Country: UK
HW platform: universal990
HW Chip: unknown
HW Modem: SHANNON5123
Security patch level: 2021-06-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: y2sxeea
Checking root...OK
Checking device status...OK
Phone will restart now. Please don't disconnect cable!
Rebooting phone...OK
Searching for ADB device...OK
Checking root...OK
Connecting to server...OK
Checking smart card...OK
Username: -----
Authorizing...OK
Checking balance...OK
Your balance: -----
Checking operation...OK
Initializing exploit...OK
Checking operation...
Device's modem G986BXXS8DUE4 (QB19201289) is not supported!
We'll try to add support for G986BXXS8DUE4 (QB19201289) modem in
next 24 hours.
Write IMEI failed
Performed by 3.0.6.2 Software version.
 
Old 09-27-2021, 08:09   #2 (permalink)
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Hello.

Unfortunately, your phone has one of the last security patch which currently is not supported.

Quote:
Security patch level: 2021-06-01
 
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